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Assured Home Loans

Assured Home Loans

4.9(156 reviews)See reviews ↓·Adelaide

About the company

Assured Home Loans is a mortgage broking firm based in Adelaide that was first established in 1989 by Gary Williams. It is a solely South Australian owned and operated company. The business was built on four values: Care, Choice, Education, and Integrity. Assured Home Loans has been helping Australians with home loans for more than 30 years. Its team consists of experienced home loan consultants and a dedicated support team. The firm offers home loans, personal loans, car loans, property investment loans, and commercial loans.

It specialises in first home buyer, refinancing, investment, construction, self-employed, and second home buyer loans. Assured Home Loans compares hundreds of options across more than 40 lenders. It has settled over 10,000 loans. It provides ongoing loan reviews and post-settlement care. It also offers a free, no-obligation strategy call, a full suite of premium home loan calculators, and free downloadable guides based on nearly four decades of experience.

What customers say

Based on genuine customer reviews

Assured Home Loans earns consistent praise for the work of Jason Pannuzio, whose help with home loans, refinancing and first-home purchases is described as efficient and well organised. Several customers note that approvals and settlements progressed without difficulty and in reasonable time, with the refinance process singled out as particularly painless. A theme running through the feedback is the clarity of his explanations, which reviewers say made complicated lending steps easy to follow, especially for those buying for the first time. His communication at every stage is repeatedly mentioned, including availability to take calls and answer questions, alongside patience with nervous buyers.

Reviewers also value his skill in negotiating favourable rates and terms with lenders, and the sense that he goes above and beyond to secure the right result. Long-standing clients describe using his services across multiple property purchases over many years, while newer borrowers mention his professional yet genuinely supportive manner. The stress-free nature of the experience and the reliable advice provided are recurring themes, with sentiment centred on a well-managed lending journey running from the first enquiry through to settlement.

Mortgage lender

Reviews

Reviews are taken from publicly available sources.

AS
Anthea Sutton3 June 2026

I cannot recommend Jason highly enough. We have used his services twice now—once to refinance and once to buy a new home—and he delivers an amazing experience every single time. Right from our very first meeting, he was incredibly down-to-earth and completely transparent about the whole process. There was no confusing jargon or hidden surprises—just honest, reliable advice. He makes a stressful process fun, and we shared plenty of laughs along the way. He is also incredibly easy to reach and always kept us updated, so we always knew exactly where we stood with our loan options. Jason is incredibly driven, professional, and knows how to get the job done right. If you want a mortgage broker who treats you like a real person, keeps it 100% honest, and delivers results time and time again, look no further than Jason. We will be recommending him to absolutely everyone we know!

D
david14 April 2026

Just went through the loan process with Jason. Completely pain free. This bloke is legend and makes the whole experience stress free. If you’re looking for a loan, get in zone with Jason.

NS
Ned S9 April 2026

I had a great experience working with Jason. He was professional and explained everything clearly throughout the process. He made buying my first home easy and straightforward and I’d definitely recommend him to anyone looking for reliable and helpful advice.

BM
Ben Mangan10 March 2026

Jason has been great finding us the best home loan for our current financial situation. The refinance has gone very smoothly and within a good time frame.

SJ
Shania Jolley7 February 2026

We couldn’t recommend Jason highly enough. He truly went above and beyond to guide us through every step of buying our first home, always taking the time to explain things clearly and support us when we had questions. The process felt smooth and stress-free thanks to his dedication and care.

AW
Allan White4 February 2026

Jason was absolutely fantastic at securing my home loan for me.The process was smooth and his commitment and communication is second to none. I am very happy with everything. Thanks again Jason 🙂

MH
Matt Hutchinson31 January 2026

Out of all the companies I've dealt with in my 20+ years investing, Assured has disappointed me the most. My journey started when I attended a paid investor dinner presentation at Gary Williams (founder) house mid last year. My vegetarian dietary preference was overlooked by Gary's PA Leanne so there was nothing for me to eat, besides a biscuit. When I turned down the Bali investment opportunity, a SMSF house and land package was offered in Tarneit Victoria which was promoted as a high growth market. My research suggested the opposite was taking place however in my phone call with Gary he was adamant this wasn't the case, so I overlooked key points in my due diligence based on the trust and integrity this company promoted, especially after reading Gary's book Winning. Settlement was a hassle because the property came in deep below valuation which resulted in penalty interest being charged by the developer, which Leanne told me at least twice wouldn't occur, leaning on the relationship they had with the builder. The property has been on the market coming on 3 months at $100 a week below the appraised rent amount and I still can't find a renter. In my call with Gary, instead of acknowledging the broken promises, he deflected blame to the conveyancer which seemed like a desperate play to avoid shaving into his commission. Kim, Gary's daughter was my mortgage broker, who was efficient and did her best but intentionally delayed the submission of my loan documents which contributed to the penalty interest debacle, so lesson learned - trust no one in this industry.

Mortgage brokers in Adelaide compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Adelaide are compared.

RankProviderRatingReviewsOpen Sat.
1McLean Home Loans★ 5,0517No
2Search Mortgages★ 5,0345No
3Think Mortgage★ 5,0202No
4Mortgage Choice Broker Adelaide/Kent Town - Michael Karp★ 5,0161No
5Kadalla Mortgage Brokers★ 5,0108Yes
12Assured Home Loans (this page)★ 4,9156No
Contact
+61883600200www.assuredhomeloans.com.auC/O Keylend, 81 The Parade, Norwood SA 5067
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
FridayClosed
SaturdayClosed
SundayClosed