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Aussie Home Loans Wollongong

Aussie Home Loans Wollongong

4.8(42 reviews)See reviews ↓·Wollongong

About the company

Aussie Home Loans Wollongong is a mortgage broker franchise located in Wollongong, NSW. The broker is fully accredited by the Mortgage & Finance Association of Australia and operates as a fully qualified Aussie Mortgage Broker service for the Wollongong and South Coast region. The team can search hundreds of loans from lenders and banks, and compares thousands of home loans from 25+ leading lenders.

They cater for first home buyers, investors and new home purchasers. The main services include home loans, refinancing, investment loans, and various insurance products. They offer a home loan health check for existing home loans. Booking an appointment is free and they do not charge a fee for their service. The areas serviced include Coniston, Gwynneville, Mangerton, Mount Saint Thomas, North Wollongong, and Wollongong.

What customers say

Based on genuine customer reviews

Home loan guidance and refinancing support are the services customers most often highlight, with first-home buying and refinancing an existing mortgage the situations that come up time and again. Emma is named repeatedly across accounts, and her patience stands out as a consistent theme, particularly when clients arrive with little understanding of the process and find the terminology confusing. Reviewers frequently note that no question was treated as too trivial and that explanations were given clearly at each stage, even while she was on leave.

Professionalism and deep lending knowledge are mentioned often, alongside an ability to resolve complications when a lender initially declined to recognise all income sources, with one case escalated until the full requested amount was approved. Timeliness recurs as another strength, with approvals and rates described as prompt and favourable by repeat clients who have bought and sold multiple properties. A willingness to go further than expected is noted, including assistance that extended beyond what a solicitor provided. Friendliness and a positive, supportive manner are mentioned alongside the practical help, and the lasting impression is of a smooth, well-managed process for both new buyers and experienced investors.

Mortgage lenderProperty investment company

Reviews

Reviews are taken from publicly available sources.

TN
Tam Nguyen9 July 2026

I can highly recommend Emma Bailey at Aussie Home Loans Wollongong. We did our very first home loan when we built our house with Emma over 10 years ago. Emma has always provided us with thorough and high-quality advice on our home loan options. She is very patient, answers all your questions and gets back to you quickly and keeps you posted throughout the process. It is so easy to work with her. We have done all our home loans with her over the last 10 years and have been very happy with everything. Thanks for your help and patience answering all our questions, Emma.

MH
Maithili Hirlekar20 May 2026

It was a disappointing experience. During the first appointment, we shared all the necessary information, but we never heard back afterwards. We have tried contacting her multiple times, however there has been no response or callback. I approached them with great hope, but unfortunately I am left feeling disappointed.

EJ
Essam Jnead27 November 2025

I have been dealing with Aussie Wollongong for a couple of years, and each time I feel more confident working with Emma. I have very basic knowledge of the process, and Emma was always patient and supportive. She helped me achieve my goals and answered all my questions, even the simple ones. Her positive, can-do attitude makes everything easier. She is professional, friendly, and provides excellent service no matter your background.

D
Denis11 February 2025

I highly recommend Emma. With her assistance we were able to refinance my property, the process was very easy and the package was exactly what I was after. I would definitely use their services again.

LH
Lachlan Hand27 July 2023

Emma was extremely helpful during our home loan process, she made the process easy and made sure that we understood everything. I'd recommend Emma to anyone looking to get a home loan!

SP
Samantha Puljic27 July 2023

Would definitely recommend Emma to anyone! She helped us so much with the process of buying out first home. We were very new to the process and everything was a bit confusing at first but Emma clarified everything and was extremely patient with us. She helped along every step of the way and we are very grateful

NB
Nicola Barton31 March 2023

We couldn’t have asked for a better broker in Emma. She went above and beyond for my partner and I buying our first home. It was a confusing process but no question was too silly. Our solicitor was not as forthcoming with info so Emma went out of her way to answer whatever she could to help us navigate the process. Even when she was on leave! An absolute legend and couldn’t recommend her enough.

Mortgage brokers in Wollongong compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 3 businesses in this category in Wollongong are compared.

RankProviderRatingReviewsOpen Sat.
1Haus of Loans | Mortgage Brokers Wollongong★ 5,0107No
2SimpleFin - Wollongong Mortgage Brokers★ 5,027No
3Aussie Home Loans Wollongong (this page)★ 4,842No
Contact
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed