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Black Pen Lending

Black Pen Lending

5.0(108 reviews)See reviews ↓·Orange

About the company

Black Pen Lending is a mortgage brokerage based in Orange, NSW. The business states it has 80 years of combined experience and that the team has over 60 years of combined experience. The business states it has access to 50+ lenders and compares 40 lenders. It works with lenders including Allianz, ING, nab, Commonwealth Bank, UniBank, anz, westpac and BOQ.

What customers say

Based on genuine customer reviews

Orange borrowers seeking home loans, refinancing and investment lending consistently praise the way this brokerage handles their applications from first enquiry through to settlement. More than one review highlights the prompt, polite and professional communication maintained by Matt Derham and his colleagues, with Rhian, Amanda Stibbard and Glenn also named for their patient, informative approach. A point that comes up often is the smoothness of what borrowers expected to be a stressful undertaking, helped by clear explanations of options and timely responses to every question, including those raised by first home buyers.

Several customers describe the team assessing their finances thoroughly and sourcing multiple loan options, with one account noting a higher borrowing capacity was unlocked to access a property previously out of reach. Formal approval arriving within hours is remembered as remarkably fast, and support provided across distances, including to a client in Melbourne, is also acknowledged. The first home buyer seminar held the previous year is credited with providing a solid foundation of understanding, while the cooperative internal culture and genuine commitment to each client's requirements are said to give borrowers confidence and peace of mind.

Reviews

Reviews are taken from publicly available sources.

JT
jiawei tan4 September 2026

Matt and Rhian were amazing from start to finish! I still remember when I embarked on this daunting first home buyer journey, the first home buyer's seminar they held last year was such a good foundation to build and learn from. Starting the process this year was so smooth and many thanks to the both of them for dealing with my many questions throughout! Formal approval in 5 hours has got to be a record time and all credits to the both of them for making it happen!! Here I am sitting in my first home and would definitely recommend anyone to work with the team at Black Pen! Even more so if you're a first home buyer!!

JR
Julie Richens27 July 2026

Glenn was fantastic in helping us with our mortgage. He explained everything in great detail, continually checked in with us and was responsive to all our questions. The whole process went very smoothly. Would highly recommend Glenn and Black Pen Lending

AJ
Andrew Jepson13 July 2026

Amanda and the team were fantastic. Easy to deal with seamless and took all the stress of our mortgage away. The most impressive thing was her ability to unlock a higher loan capacity for us which allowed us to access a property we previously were not able to.....highly recommended

CL
Callan Lowes12 July 2026

Had a great experience working with Amanda Stibbard at Black Pen Lending. As someone looking to secure their first home loan, Amanda’s support throughout the entire process was very valuable and I would certainly recommend her to anyone looking for a good mortgage broker.

SF
Stasza Fertjowski Rowlingson24 June 2026

Matt and the team were fantastic to work alongside. I was well out of my depth, and they were patient, informative and made me feel a lot more confident throughout the process. Matt came highly recommended to me and was able to support from Orange, where I am situated in Melbourne.

RP
Ricky Puata9 June 2026

We recently worked with Black Pen Lending for our purchase in Orange, and the experience was outstanding from start to finish. We have worked with Matt and his team previously on our last home purchase. Matt and his team are incredibly professional, responsive and genuinely committed to finding the best solution for our needs. They made what can often be a stressful process feel smooth and straightforward, keeping us informed every step of the way and always being available to answer our questions. Their knowledge of the market and attention to detail gave us real confidence throughout the journey. We had some particulalry tricky issues pop up, but Matt always responded positively and worked with us. He always called back - something we really valued. We’re so grateful for Black Pen's support in helping us secure our property and wouldn’t hesitate to recommend them to anyone looking for expert, reliable service.

KW
Kelly Waterworth28 May 2026

Highly recommend Black Pen Lending! We have just bought our first home and could not have done it without the help of Matt and Rhian. Matt was so patient as he guided us through our finance approval, even when I had a million questions. He and Rhian responded quickly to emails and were always willing to help.

Mortgage brokers in Orange compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Orange are compared.

RankProviderRatingReviewsOpen Sat.
1Black Pen Lending (this page)★ 5,0108No
2Ausloans Finance Bathurst★ 5,0219No
3Mortgage Choice Orange (Jason Puxty)★ 5,0245No
4Loan Market Ruth Crampton★ 5,0147No
5Dean & Hutton Finance★ 5,0159Yes
Contact
+61263621178blackpenlending.com.au65 Hill St, Orange NSW 2800
Working hours
Monday09:00–17:30
Tuesday09:00–17:30
Wednesday09:00–17:30
Thursday09:00–17:30
Friday08:30–17:00
SaturdayClosed
SundayClosed