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Brisbane City Home Loans

5.0(38 reviews)See reviews ↓·Brisbane

About the company

Brisbane City Home Loans is a mortgage broking business founded by Andrew Churchward, who serves as Director and Mortgage Broker. The company operates as Brisbane City Home Loans Pty Ltd and is a member of the Mortgage & Finance Association of Australia (MFAA) and the Australian Financial Complaints Authority (AFCA).

Gemma Churchward handles client care. The business serves Brisbane and South-East Queensland. Andrew compares 60+ lenders for clients, and the service covers the process from application through to settlement. Most of the process is handled by phone, email and video.

What customers say

Based on genuine customer reviews

Repeat clients and their extended families make up much of the custom for this Brisbane mortgage broker, and reviewers consistently highlight the same individual, Andrew, for his role in home loan and refinancing work. A handful of customers describe returning for a second or third loan, with parents and friends also engaging his services, which suggests a pattern of long-term relationships built on reliable outcomes.

A recurring theme is the clarity of his explanations, with borrowers noting that every step of the process was set out plainly and that queries, no matter how many were raised, received prompt answers by email and message. The speed of approvals is mentioned often, alongside his ability to match a loan product to particular circumstances rather than a standard offer, and to secure favourable rates.

Professionalism and an approachable manner are described repeatedly, as is his availability when updates are needed. Reviewers whose loans were approved efficiently credit his diligence and knowledge, while those who have refinanced more than once point to the consistency of the result. The willingness to assist family members in their own dealings with home finance features across numerous accounts, and first-home purchases appear alongside refinancing as the work he is most often thanked for.

Finance brokerLoan agency

Reviews

Reviews are taken from publicly available sources.

MG
Mackenzie Griffiths18 June 2026

Prompt, communicative and professional, Andrew is exceptional at what he does! He's helped several people in my family/circle with their home loans and I've heard nothing but positive feedback. Would highly recommend!

CK
Chris Karfs23 May 2026

Andrew has helped us on two occasions and is always super helpful, professional, and great at his job. We have recommended him to all our friends and they say the same thing. He is always available and able to work with you to get a successful lending outcome. Could not recommend Andrew more!

MG
Melissa Gilbert18 May 2026

Andrew was amazing. He worked with us to refinance our home loan. Answered my never ending questions, responded to emails and messages promptly and explained every step along the way. We will be using Andrew from now on.

AT
Ariel Tomson1 May 2026

Andrew was helpful, knowledgeable and readily accessible for updates and information. I appreciated the quick and efficient way he handled my refinancing.

DW
David Worthington23 April 2026

I have utilised the services from Andrew at Brisbane City Home Loans on two occasions now. Once approximately 10 years ago when I re-financed my Mortgage and the other just recently for similar circumstances. During both of these times, Andrew was found to be more than helpful, experienced and professional at all times. He was also more than accommodating with the numerous questions and queries I had along the way. Additionally, Andrew has assisted my Sister and my Nephew when purchasing homes and collectively their findings have aligned with mine. From here I would have no hesitation in using Andrew again in the future for my own circumstances and would also have no hesitation in recommending him to other family members, colleagues and friends.

LM
Luke Madigan21 April 2026

Andrew is a excellent mortgage broker. Andrew has helped us with multiple transactions / refinances over the last decade. He is very experienced in this space. He is very calm and considered, when his clients may be less so, and goes above and beyond to understand your needs, support you through the process and ensure everything goes smoothly during what is for many a stressful time! Thank you for your help as always Andrew, it is greatly appreciated!

JM
Joe McVey8 March 2026

Andrew was outstanding throughout our home loan process. He was professional, knowledgeable, and made everything incredibly smooth and stress-free. Thanks to his expertise and dedication, our loan was approved quickly and efficiently. We couldn’t recommend Andrew more highly — a fantastic broker who genuinely goes above and beyond.

Mortgage brokers in Brisbane compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Brisbane are compared.

RankProviderRatingReviewsOpen Sat.
1Brisbane City Home Loans (this page)★ 5,038Yes
2HMG Home Loans★ 5,045No
3Blackk Mortgage Broker Brisbane★ 5,0100No
4SW Brokerage Mortgage Broker Brisbane★ 5,0323Yes
5Vision Money - Brisbane Mortgage Brokers★ 5,0230No
Contact
Working hours
Monday08:30–18:30
Tuesday08:30–18:30
Wednesday08:30–18:30
Thursday08:30–18:30
Friday08:30–15:30
Saturday09:00–11:00
SundayClosed