Shaun is named in every review of Eden Emerald Mortgages, described by reviewers using both that name and Principal Mortgages, and credited with handling first home loans, refinances and at least one purchase complicated by family law arrangements. Reviewers mention responses arriving on weekends and describe near round-the-clock availability during time-sensitive stages of a purchase. Anuja is separately credited with providing support once a suitable lender had been identified. One first-time investor describes Shaun explaining loan structuring options before an application was submitted, with approval following within a few days. First-home buyers repeatedly mention feeling reassured by clear explanations of paperwork and requirements they did not previously understand. As a mortgage broker in Sydney, Eden Emerald Mortgages holds a 5-star average from 253 Google reviews.
Reviews
5.0 / 5 · 253 totalWe had the pleasure of using Eden Emerald Mortgages to secure a home loan for a recent purchase. Shaun was excellent throughout the whole process, from understanding our needs and situation to finding the right lender and then securing us a razor sharp rate. The support from Anuja was great and we had all the confidence of the outcome throughout. Very happy, highly recommended.
We couldn’t be happier with the service received by Shaun and the team at Eden Emerald Mortgages! From the very beginning, they demonstrated outstanding professionalism, extensive knowledge and genuine dedication to helping us secure the best possible outcome! Every step of the process was explained clearly, communication was always prompt, and they made what could have been a stressful experience feel straightforward and hassle free. Their expertise and efficiency were exceptional, and they were always available to answer questions and provide guidance. I highly recommend them to anyone looking for a reliable, knowledgeable and professional mortgage broker Thank you so much to make the entire process so smooth!
I had a great experience working with Shaun "Eden Emerald Mortgage" for my investment property loan. They were professional, knowledgeable and extremely helpful throughout the entire process. They explained everything clearly, kept me informed at every stage and worked hard to secure a suitable loan for my needs. I highly recommend their services to anyone looking for a reliable and supportive mortgage broker.
Shaun and his team made our home loan experience genuinely easy. From the first call he was clear and upfront about what we could borrow and how the process would work, and he took the time to walk us through our options properly. When rates moved during our pre-approval period he proactively explained how it affected us rather than leaving us guessing. The whole team was responsive and well organised, and they handled the document signing and lender coordination smoothly right through to settlement. Shaun genuinely goes the extra mile and we’d happily recommend him to anyone looking for a mortgage broker. Thanks Shaun.
Shaun and team were absolutely fantastic throughout our home-buying journey. As first-time home buyers, there were many things we didn't fully understand, but they were always patient, helpful, and took the time to explain everything clearly. They made what could have been a stressful process feel much easier and more manageable. Their communication was excellent, and their response times were always prompt, which gave us confidence and peace of mind every step of the way. We truly appreciated their professionalism, knowledge, and support. We highly recommend Principal Mortgages to anyone looking for a reliable and dedicated mortgage broker. Thank you for helping us secure our first property
Appreciate the excellent support from Shaun and his team throughout my recent home loan refinance. The process was smooth, professional, and well-managed from start to finish. Thank you for your help and guidance. I look forward to working with you again when I refinance my other loan soon.
We couldn’t recommend Shaun highly enough. He was extremely thorough, commercial, and knowledgeable, guiding us through every step of the lending process. Despite multiple changes to our loan requirements, Shaun and his team remained proactive, responsive, and incredibly patient throughout. His attention to detail and ability to find practical solutions made what could have been a stressful process feel seamless. A true professional who genuinely cares about achieving the best outcome for his clients. Thank you for all your help!