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Goodwin Home Loans

Goodwin Home Loans

5.0(176 reviews)See reviews ↓·Canberra

About the company

Goodwin Home Loans is a Canberra-based mortgage broker. Matthew Goodwin is associated with the company, and the team includes Chevvy. The business specialises in helping first home buyers, homeowners, property investors, refinancers, and self-employed borrowers, and in complex and difficult home loan applications. It compares hundreds of home loan products from a broad panel of lenders. Services include home loans, investment loans, refinancing, first home buyer assistance, construction loans, and bridging loans.

What customers say

Based on genuine customer reviews

Goodwin Home Loans is described by clients as a brokerage that turns difficult lending situations into successful outcomes. Several reviewers note that previous rejections from banks and other brokers were overcome, with pre-approval and finance secured in what they describe as record time. Matt is named frequently for his patient, thorough explanations, particularly for first home buyers who found the process intimidating until he walked them through each stage. Chevvy also features in accounts of complex settlements, including a divorce situation, where clients felt guided from the first meeting through to completion.

Reviewers often mention clear communication and responsiveness, with questions answered promptly and the online portal described as user friendly. Competitive rates are highlighted in the context of refinancing and new lending, and the service being funded by lender commission rather than upfront cost is noted. The team's friendly, approachable manner and willingness to explain options without jargon come up often, as does their reliability across repeat engagements over several years. Clients also speak of being supported while buying investment properties, with one noting the intention to keep using the brokerage for future purchases.

Reviews

Reviews are taken from publicly available sources.

BL
Belinda L15 July 2026

Being a first home buyer can be intimidating but Matt made it so easy for me. He took time to explain the process and options available to me and answered all of my questions. The portal Goodwin Home Loans uses is very user friendly and they guide you through every step. Absolutely recommend!

SM
Samuel Molloy14 July 2026

Matt and his team were incredibly helpful. After having troubles with other mortgage brokers, Matt and his team made the process seamless and stress free. Would highly recommend.

TW
Tamera Watson23 June 2026

I contacted Goodwin after being rejected for a loan and needing some financial know how while working through a complicated settlement (divorce) situation. Chevvy and Matt went above and beyond from the first initial meeting discussing my situation to settlement. The service is free as their commission if received from the lender. They negotiated competitive rates for refinancing an existing loan and getting a new loan, whilst meeting my preferences in relation to account facilities, repayments etc. Communication was exceptional, quick and easy via email, text, phone calls. They provided updates on my behalf to real estate agents, conveyancers and the lender, explaining circumstances in clear terms. Their professionalism and expertise were top rate, and I felt an element of kindness which was appreciated during a difficult time.

OM
Olivia Martin23 June 2026

My experience with Goodwin home loans has been excellent. As a first home buyer Matt and his team took the time to speak through options and were always there to answer questions. I couldn’t be more grateful for their help or recommend them enough !

NB
Nicole Bourke11 June 2026

The team at Goodwin Home Loans⁠ were absolutely fantastic throughout the entire process. Matt and the team were incredibly accommodating, professional, and always willing to go above and beyond to help. They took the time to explain everything clearly, kept me updated every step of the way, and made what could have been a stressful experience feel easy and seamless. Nothing was ever too much trouble, and their support and communication was outstanding from start to finish. I can highly recommend their services.

EW
Erin Westphalen5 June 2026

We could not speak more highly of Matt and the team at Goodwin Home Loans! As first home buyers, Matt always answered any questions we had and made the entire process manageable and understandable. We received consistent and clear communication, advice and support throughout the entire process. We could not have done it without Matt and the team!

TW
Tracie Withers25 May 2026

Goodwin Home Loans are our go-to mortgage brokers, and they consistently deliver excellent service. Matt and the team make the process incredibly straightforward and stress-free every time. Professional, knowledgeable and highly responsive. We would recommend them to anyone looking for a reliable broker.

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Contact
+61402297789goodwinhomeloans.com.auLevel 1, 4/57 Eyre St, Kingston ACT 2604
Working hours
Monday08:30–18:00
Tuesday08:30–18:00
Wednesday08:30–18:00
Thursday08:30–18:00
Friday08:30–18:00
SaturdayClosed
SundayClosed