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In Financial Services - Mortgage Broker Maitland

In Financial Services - Mortgage Broker Maitland

5.0(124 reviews)See reviews ↓·Maitland

About the company

In Financial Services operates as mortgage brokers in Newcastle, Maitland and Forster. Ben Harris is a mortgage broker at the company and won the 2025 Rising Star Award at the Australian Broking Awards. The company offers home loan options based on occupation, including finance, banking, healthcare, legal, medical, mining, pharmacist and veterinary. The company's main services include first home buyers, investing in property, purchasing a home, refinance, SMSF loans, and asset & personal loans.

What customers say

Based on genuine customer reviews

Consistent praise for the team centres on the depth of support provided through the entire borrowing journey. First home buyers, repeat purchasers and clients building new homes all describe being guided patiently through loan applications, with complex mortgage issues handled smoothly. Several reviewers highlight how clearly options and current rates were explained, both in writing and visually, so that clients felt fully informed when choosing a financing package.

Named staff Jill, Ben, Christy and Janine recur in accounts, praised for being approachable, responsive and generous with their time, with prompt replies noted as a particular strength. A theme that comes up often is the ongoing contact after settlement, where clients report being kept informed about interest rate movements and alerted to better deals well beyond the initial purchase.

A number of reviews mention how problems or hurdles during applications were resolved quickly rather than left to linger. The work spans first home loans, refinancing, construction finance and property purchases, with clients describing the process as seamless and straightforward. Long-running cases, including one spanning three years, are recounted with appreciation for the persistence shown. Steady, personal follow-up after the keys are handed over is what many customers single out as setting the experience apart.

Finance broker
In Financial Services - Mortgage Broker Maitland — Customer photo

Reviews

Reviews are taken from publicly available sources.

JP
jamii-lee pattison27 May 2026

The team at In financial services were faultless during our home loan refinance journey, my husband and I work night shifts and having a broker that contacted via email and calls was brilliant. The team did it all, made the process easy and helped with advice where we needed it! Super responsive, informative and friendly. Never felt silly to ask any questions. Would recommend to any and all!

TB
Tristan Brookes9 May 2026

As first time buyers we were understandably nervous and confused by the home buying process but Jill and her team was an absolute star during the entire process, making us feel listened to and advising us with a calm and understanding attitude throughout whilst providing expertise and knowledge about mortgages and banks. We genuinely don’t know how we could have done this without her and the rest of the team.

AE
Alana Emerson19 September 2025

Ben, Janine, and the team at In Financial Services were fantastic in helping my partner and me secure our first home loan. Their communication was always professional and quick. They kept us updated every step of the way. What really stood out was the time they took to explain everything and make sure we fully understood the process of our loan and mortgage. They were supportive, approachable, and made the whole experience so much easier for us. Overall, it was such a positive experience, and I would highly recommend them to anyone looking for a mortgage broker.

KF
Kyle Feneley19 May 2025

Ben, Janine and team were amazing. Made purchasing a first home effortless stress free. They're highly responsive and will look after you. Relieving knowing you have a highly experienced team behind you to fall back on when you're new to the scene! Thanks guys!

BM
Bryce Medcalf-pommer20 January 2025

We recently worked with In Financial Services, and the experience was exceptional. Their team demonstrated knowledge of current rates, ensuring we secured the best option tailored to our needs. They provided clear and effective explanations, both visually and in writing, making the process easy to understand for both me and my partner. Their excellent people skills were evident in how they listened to our concerns, answered our questions patiently, and guided us step by step through the process. They made us feel valued and supported throughout. What stood out was the ongoing support—after finalising our mortgage, they continued to assist us with follow-up queries and provided valuable advice. Highly recommended for anyone seeking professional and personable mortgage services!

MB
Mark Byrne8 April 2024

Thanks so much Jill & all that put up with us during our bloody 3 year battle, the end result is pretty good👌🏽, still no keys and a couple of hurdles to jump through but,,, Removalist booked for next Friday 🤞🏽🤞🏽🤞🏽

CA
Chey Antoniou27 March 2024

Ben has gone above and beyond with helping us buy our first ever house. He is responsive, understanding and friendly and nothing was a hassle. I would 100% recommend Ben as he has made our experience easy and stress free throughout the process! We couldn’t thank Ben and his team at In Financial Services enough!

Mortgage brokers in Maitland compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Maitland are compared.

RankProviderRatingReviewsOpen Sat.
1In Financial Services - Mortgage Broker Maitland (this page)★ 5,0124No
2Innovative Finance | Maitland & Hunter Valley★ 5,0638No
3Wilson Finance Solutions★ 5,056No
4Watson Wealth★ 5,083No
5Finance Empire Australia - Maitland★ 5,0123No
Contact
+611300460000infinancialservices.com.auSte 2, Level 1/14 Bulwer St, Maitland NSW 2320
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed