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In Financial Services - Mortgage Broker Newcastle

In Financial Services - Mortgage Broker Newcastle

5.0(77 reviews)See reviews ↓·Newcastle

About the company

In Financial Services operates as mortgage brokers in Newcastle, Maitland and Forster. Ben Harris is a mortgage broker at the firm and won the 2025 Rising Star Award at the Australian Broking Awards. The business works with a range of reliable lenders.

It offers services for first home buyers, property investment, home purchase, refinance, SMSF loans, and asset and personal loans. It also provides home loan options based on occupations including finance, banking, healthcare, legal, medical, mining, pharmacist and veterinary.

What customers say

Based on genuine customer reviews

First home purchases and refinancing dominate the work described by clients of this Newcastle finance brokerage, and the recurring note across feedback is how smoothly both are handled. Several reviewers describe being talked through every loan option in plain terms, never feeling hurried towards a decision, with complex borrowing situations resolved through persistence. Named team members Ben, Vanessa, Janine, Jover and Jill come up often for their patience, warmth and quick replies to questions large and small, including documents handled promptly and updates carried through from pre-approval to settlement.

Something that features in review after review is the reassurance of having an intermediary deal with the banks directly, together with market updates and after-sale guidance that keeps a mortgage on track over its term. Clients returning for a second home loan or a refinance describe the same steady service each time, and the calm manner of staff is credited with easing anxiety at stressful stages. Outcomes secured for buyers are described as speaking for themselves, from initial pre-approval through to final settlement.

Finance broker
In Financial Services - Mortgage Broker Newcastle — Customer photo

Reviews

Reviews are taken from publicly available sources.

AL
adam lewins15 June 2026

Second to none back themselves all the way to achieving my home loan great efforts from the team highly recommended now im going for a investment property both achieved once again thanks use all so much.

JC
jason carpenter19 May 2026

We had a complex situation and the Ben and his team have gone above and beyond to assist in our refinance, thank you all for hard work!! Jason And Karen

LK
Lloyd K12 May 2026

Highly recommended mortgage broker in Newcastle - thank you so much Ben, Vanessa, Alana, Jover and rest of the team at In Finance Service.

LI
Lisa Irwin13 April 2026

Such a great experience with Ben & Vanessa. They provided great advice, were available to call at any point and had great communication throughout the whole process. Vanessa’s knowledge and support was amazing. Highly recommend.

NV
Natalie Vervest16 February 2026

Absolutely breezy experience with this team behind me. From beginning to end, no question was silly and no waiting around for them to get to me. They’ve taken care of every detail. It’s so awesome not having the deal with banks directly. Didn’t have a broker for my previous home and I don’t know why I didn’t! Letting these experts handle it has made the experience fun and easy. Couldn’t be happier!

CM
Carrall McBride11 February 2026

We have owned our home for 30yrs so this was a new experience for us. Finance services made the whole process easy and adjusted to our needs with process. I would highly recommend and trust their process.

RM
Ruth M23 January 2026

I had the pleasure of working with In Financial services at the end of 2025 through to start of 2026. The team was highly recommended by family. I fully understand why as their work and results speak for themselves. As a first home buyer the process can be very stressful and overwhelming with so many things needing to be completed and in a timely manner. With the In Financial team I was truly in great hands. All along the way they were so helpful in answering my million and one questions which made the process of purchasing so much less stressful. The process ran a lot smoother thanks to their diligent work and ensuring my questions were answered and I was receiving the best option possible with my loan. I can’t thank them enough especially Ben who was my mortgage broker. He was responding even during the festive shut down ensuring my documents were up to date and I knew where my loan application stood. I’m truly thankful for the whole team and look forward to working with them should an opportunity to buy another property arise! 10/10 absolutely recommend 😊

Mortgage brokers in Newcastle compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 3 businesses in this category in Newcastle are compared.

RankProviderRatingReviewsOpen Sat.
1Priority Home Loans Newcastle★ 5,0100No
2In Financial Services - Mortgage Broker Newcastle (this page)★ 5,077No
3Mortgage Choice - Peter Byrne | Mortgage Broker Newcastle★ 4,9116Yes
Contact
+611300460000www.infinancialservices.com.au2 Dick St, Newcastle West NSW 2302
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed