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Loan Market Direct

Loan Market Direct

5.0(395 reviews)See reviews ↓·Newcastle

About the company

Loan Market Direct is a mortgage broking business based in Newcastle, serving clients across Newcastle, the Hunter Valley, Central Coast, Port Stephens, and the Mid North Coast of New South Wales. Brendan Trummel is a founder and owner of the business and has worked in the mortgage industry for more than 25 years.

The team comprises mortgage brokers, broker associates, an office manager, a settlements officer, and a customer experience and marketing manager. The business provides residential, personal, and commercial loans, and works with first home buyers, upgraders, downsizers, investors, and business owners. Loan Market Direct has access to more than 100 lenders on its panel and is not owned by a bank, operating in the client's best interests.

What customers say

Based on genuine customer reviews

Loan Market Direct draws consistent praise from clients who describe the brokerage as responsive, professional and focused on securing competitive options and solutions for borrowers. Several reviewers recount working with named staff, including Brendan, Liam, Savanah, Caitlin, Amelia, Luke and Rebecca Kennedy, and a recurring theme is the clarity with which each step of the mortgage process was explained, leaving clients feeling informed and comfortable throughout. First home buyers in particular note the patience shown with their questions and the effort made to walk them through unfamiliar territory, while repeat clients highlight punctuality, efficiency and reliability in keeping matters on track.

A theme running through the feedback is how quickly home loans were finalised, with clients expressing surprise at how dedicated the team was in short timeframes and crediting that work with helping them settle into new homes. Refinancing and home lending feature among the work described, alongside guidance on options and recommendations. Honest, clear communication before and after each stage, warmth from staff and a genuine interest in achieving the right result are threads running through the feedback, and many clients note they felt supported from first contact through to settlement.

Finance brokerLoan agencyMortgage lender

Reviews

Reviews are taken from publicly available sources.

CG
Christian G27 July 2026

Brendan and the team have assisted us on multiple occasions are always responsive, professional and provide competitive options and solutions focussed.

M
mak21 July 2026

liam was amazing really understood our needs and made it happen. We wouldn’t be in our new home today without his expert assistance. highly recommend.

ID
imogen davies20 July 2026

We honestly can’t thank Amelia and Brendan enough for everything they have done for us. From the very beginning, they made the entire home loan process so easy and stress-free. They worked incredibly hard to secure our home loan in such a short amount of time, and we were amazed by how efficient and dedicated they both were. Amelia and Brendan were always available to answer our questions, kept us updated every step of the way, and genuinely cared about helping us achieve our goal of buying our first home. Their knowledge, professionalism, and friendly approach gave us complete confidence throughout the whole process. If you’re looking for mortgage brokers who truly go above and beyond, we couldn’t recommend Amelia and Brendan more highly. Thank you both for helping make our dream of owning our first home a reality!

KD
Kelsy Davis1 July 2026

Another excellent experience with Loan Market Direct. Liam and the team made sure they sorted the best rates and made the whole process super smooth, quick and easy. I've now used them for 3 properties and they consistently deliver. Highly recommend.

JO
Jamie O'Connell14 May 2026

We are very lucky to have had the team from loan market direct guide and assist us throughout the process of purchasing our new property. The knowledge, expertise and understanding that we experienced during the purchase period was outstanding from the team and very greatly appreciated. Thanks so much to all.

AJ
Alex Jarrett23 April 2026

We’ve had an exceptional experience with our broker team at Loan Market Direct- Brendan, Luke and Amelia. They are incredibly punctual, efficient and reliable, always ensuring everything is completed on time and to a high standard. Their advice and recommendations have been invaluable. They consistently find ways to help us achieve our goals and guide us in the right direction with clear, honest communication. Whether it’s refinancing our home mortgage, supporting our investment goals, or stepping in to help when life throws a curveball, they have always gone above and beyond. We truly appreciate their professionalism and ongoing support, and would highly recommend them to anyone looking for a knowledgeable and trustworthy broker.

TK
Tyla-Eve Kawana15 April 2026

Savannah has been a great support for my partner and I’s first time purchasing a home! She was so helpful and easy to contact. Very thankful to have Savannah help me and my partner in this new chapter!

Lenders & loan agencies in Newcastle compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Newcastle are compared.

RankProviderRatingReviewsOpen Sat.
1Loan Market Direct (this page)★ 5,0395No
2Loan Market Newcastle CBD★ 5,0339No
3Wisebuy Home Loans - Newcastle Mortgage Brokers★ 5,0134No
4DT Funding★ 5,0227No
5Newy Finance★ 5,0340No
Contact
+61249119299broker.loanmarket.com.au/directLevel 1/77 Hunter St, Newcastle NSW 2300
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed