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Loan Market Hervey Bay

Loan Market Hervey Bay

5.0(122 reviews)See reviews ↓·Hervey Bay

About the company

Loan Market Hervey Bay is a mortgage broking business servicing Hervey Bay, Maryborough, Fraser Coast and beyond. The business is not owned by a bank and offers access to over 100 lenders. Jen Campbell is the Managing Director and Finance Broker, with experience in home and construction loans, car and personal loans, and business and equipment finance.

Courtney Harrison is the Settlement & Construction Manager. The business works with clients from all walks of life, including self-employed, small business owners, and those with poor credit. It provides ongoing support and guidance once a loan has settled. Services include mortgage broking.

What customers say

Based on genuine customer reviews

Loan Market Hervey Bay earns consistent praise from clients for the guidance provided through home loan approvals and first property purchases. Jen is the staff member most often named, described as knowledgeable, approachable and genuinely invested in each client's outcome, with Courtney also singled out for her helpfulness and organisation. A recurring theme across the accounts is the clarity of communication, with borrowers noting that complex lending arrangements were explained plainly and that questions were answered promptly throughout the process. Several customers describe entering the process as first home buyers with little prior knowledge, and credit the team with making an intimidating experience straightforward and stress-free.

Regular check-ins, updates and availability by phone are mentioned repeatedly as sources of reassurance. Reviewers who had previously struggled with other brokers highlight the team's persistence in securing outcomes that had begun to seem out of reach, including approvals for new builds and purchases complicated by settlement timing. The patience shown in breaking down each stage, combined with the willingness to go beyond what was expected, is a point that comes up often, and clients describe feeling supported from the initial enquiry through to settlement and beyond.

Car finance and loan companyFinance broker
Loan Market Hervey Bay — Customer photo
Loan Market Hervey Bay — Customer photo

Reviews

Reviews are taken from publicly available sources.

CS
Casper Storkholm20 August 2026

Huge thank you to the team for helping us refinance our loan! They took the time to find the best option for our needs and handled all the heavy lifting, making the entire application process remarkably easy and stress-free. Responsive, professional, and genuinely invested in getting us the best outcome. We couldn't be happier!

CL
CHERYLYN LOS' E4 August 2026

We had a difficult time with two other brokers. I came across Jen The team are amazing and have made what we started to think was impossible become possible

AS
Aisling Smith2 August 2026

Jen is absolutely wonderful, she is so helpful and genuinely has your best interest at heart. Whatever you may need from a broker she will be able to assist. Thank you so much Jen, you’ve made my life so much less stress free.

JL
Jaymee-Lei Lambert29 July 2026

Jen has been amazing to deal with getting our home loan sorted for our new build in Hervey Bay. I couldn't recommend the Loan Market Hervey Bay team more highly!

LD
Luke Darlington1 July 2026

We had a great experience working with Jen. She is incredibly knowledgable and so easy to talk to. Her advice gave us the confidence to keep moving forward with our plans and we genuinely feel like she has our best interests at heart. We wouldn't hesitate in recommending her to anyone in need of a mortgage broker.

TK
Tyanah Kellow10 June 2026

Jen and Courtney were so helpful and understanding throughout the whole process and made sure we understood everything from start to finish. Both ladies had amazing communication and were always happy to answer extra questions. We would highly recommend to anyone looking for a broker to contact Jen!

TH
Taylah Hamley28 April 2026

We had such a great experience working with Jen. From start to finish, she genuinely cared about all the small details that often get overlooked and that made a huge difference for us. Nothing ever felt rushed or transactional. She took the time to understand our situation and made sure everything was handled properly. Her communication was clear, consistent and reassuring the whole way through, which really took the stress out of the process. You can tell she truly cares about her clients, not just the outcome. Highly recommend if you’re looking for someone who’s thorough, professional, and goes the extra mile. 10 stars from me ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Mortgage brokers in Hervey Bay compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Hervey Bay are compared.

RankProviderRatingReviewsOpen Sat.
1Loan Market Hervey Bay (this page)★ 5,0122No
2Mortgage Alley★ 5,0103No
3Lisa Ogilvie - All About Loans Wide Bay★ 5,065No
4Aussie Home Loans Hervey Bay★ 5,053No
5Mortgage Choice in Hervey Bay - Peta Short★ 4,886No
Contact
+61743340277broker.loanmarket.com.au/herveybayUnit 10/40 Torquay Rd, Pialba QLD 4655
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed