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Mortgage Choice Broker - Katharine Smoother

Mortgage Choice Broker - Katharine Smoother

5.0(45 reviews)See reviews ↓·Bathurst

What customers say

Based on genuine customer reviews

In Bathurst, clients of Katharine Smoother describe a broker who brings warmth and rigour to property finance, with home loan applications and refinancing emerging as the recurring themes across their accounts. Several customers note that she explains each stage clearly, keeps in touch before and after settlement and responds promptly to questions, including those raised outside standard hours.

Purchases are frequently mentioned alongside refinancing, and reviewers repeatedly highlight her thoroughness, flexibility and ability to make a complicated process feel manageable rather than stressful. Long-standing relationships feature prominently, with families returning over many years and across multiple properties, which suggests a level of trust built on consistent results. The guidance she offers on loan structures and lender options is a point that comes up often, particularly where clients are seeking a rate that suits their circumstances.

Her professionalism, patience and reassurance are described as steady throughout, and accounts of quick turnarounds appear alongside mentions of careful attention to individual goals. Repeat business and referrals from past clients are a common thread, with many stating they would return for future finance needs and that the support continued well beyond the initial approval. The emphasis stays on advice and communication rather than on rates alone.

Service establishmentFinance broker
Mortgage Choice Broker - Katharine Smoother — Customer photo

Reviews

Reviews are taken from publicly available sources.

GC
Grace Chemello11 July 2026

Katharine Smoother has done amazingly. Cannot fault her service, went above and beyond. My family has used Katharine for almost 30 years for every property purchase and cannot recommend her enough. Thank you Kathrine!!!

BC
Ben Cummings17 June 2026

As a first home buyer, I couldn't have asked for a better mortgage broker than Katharine. From our very first conversation through to settlement, Katharine was incredibly generous with her time, patient, knowledgeable, and always willing to answer my questions (regardless of how obvious they may have seemed). What stood out most was Katharine's commitment to ensuring I had the most accurate and updated information throughout my property search. As lending conditions and cash rates changed, she continually revised and reassessed my borrowing capacity, providing updated guidance and scenarios so I could make informed decisions with confidence. Katharine took the time to explain the lending process in plain language, carefully compared loan options, and ensured I understood the implications of each. Her expertise helped me successfully navigate the complexities of securing financing for my first home, whilst also making sure I was aware of and able to access all relevant first home buyer grants and incentives. Katharine's professionalism, responsiveness, and genuine dedication made the entire experience far less stressful than I expected. I sincerely appreciated all of her assistance and support, and I would not hesitate to recommend her to other first home buyers. I look forward to working with Katharine again for my next property purchase.

CJ
Christie Jarrett11 June 2026

Katherine is always extremely helpful - assisting us to purchase our dream home more than 15 years ago and with refinancing our property in 2026. She is trusted and responsive - and nothing is too much to ask for. I would recommend her wholeheartedly to everyone. Thank you!

LS
Lauren Stibbard5 March 2026

Katharine worked hard and fast to find us a competitive interest rate for our home loan. Katharine listend to what we wanted and came back to us quickly with multiple options. Katharine was always available to answer any question we had and guided us through each step of the refinance process. Her extensive knowledge made us feel safe and looked after. Completely personal approach with face to face meetings, direct contact and help with completing paperwork and always contactable. Katharine made what we thought once to be "too hard" completely achievable. Every question answered, each scenario explained and the best outcome locked in for us! Our original bank had no interest in keeping our business or working to give us a competitive rate. We are so very appreciative for all her hard work. Thank you Katharine.

SF
Sharon Ford24 February 2026

Katherine was amazing with helping me with my refinances. She is very apt and knows what she is doing. Her process is easy to follow. This is the second time I have relied on her with my finance's. Highly recommend her. Thanks again Katherine

KR
Kiana Ryan12 February 2026

We had an outstanding experience working with Katharine. She was professional, approachable, and extremely knowledgeable about the home loan process. From start to finish, she guided us with patience, answered all our questions clearly, and ensured we felt confident in every decision. Her personalised support and attention to detail made the process smooth and stress-free. We would highly recommend Katharine to anyone looking for a mortgage broker who genuinely cares about her clients and goes above and beyond to secure the best outcome.

SW
Sarah Weston7 December 2025

Highly recommended. We recently refinanced with Katharine as our broker and can't thank her enough for all the work she put in to getting this sorted for us. Katharine was so helpful in making this process run smoothly and quickly. Katharine was always happy to answer any and all questions and made sure all of our goals were met.

Mortgage brokers in Bathurst compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Bathurst are compared.

RankProviderRatingReviewsOpen Sat.
1Mortgage Choice Broker - Katharine Smoother (this page)★ 5,045No
2Sarah Froebel - Regional Finance Solutions Bathurst★ 5,022Yes
3Mitchell Co-op Home Loans★ 5,011No
4Mortgage Choice Deborah Crumpton★ 5,07No
5Your LendaLink★ 4,48No
Contact
Working hours
Monday09:00–18:00
Tuesday09:00–18:00
Wednesday09:00–18:00
Thursday09:00–18:00
Friday09:00–18:00
SaturdayClosed
SundayClosed