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Mortgage Choice Coffs Harbour

Mortgage Choice Coffs Harbour

5.0(137 reviews)See reviews ↓·Coffs Harbour

What customers say

Based on genuine customer reviews

First-home buyers navigating unfamiliar lending territory feature prominently among the accounts left for this Coffs Harbour finance broker, with purchasers and refinancers alike describing how Duane Mengel and his team turned uncertainty into settled property purchases. The recurring theme is the clarity of the guidance: borrowers who arrived unsure whether they could proceed report that the process was explained in plain terms, with questions answered patiently and options laid out so decisions could be made with confidence. Several reviewers describe a tight timeline or a complex scenario involving multiple properties and simultaneous refinancing, and note that persistence and experience carried those matters through to completion.

Communication is praised repeatedly, both before signing and after settlement, with updates said to arrive promptly and nothing described as too much trouble. Named staff, particularly Duane and Louise Mengel, are singled out for being approachable, knowledgeable and efficient, and for treating clients with kindness and professionalism throughout. Reviewers also mention the smoothness of the journey and the absence of stress where they had expected difficulty. The outcomes described centre on first-home purchases, investment property financing and refinancing, with customers reporting that the eventual result matched what they needed.

Finance broker
Mortgage Choice Coffs Harbour — Customer photo
Mortgage Choice Coffs Harbour — Customer photo

Reviews

Reviews are taken from publicly available sources.

NM
Nic M18 August 2026

Duane and his team are fantastic! Duane achieved an great outcome for me. He and everyone in his team have been friendly, efficient and super easy to communicate with. I highly recommend Mortgage Choice Coffs Harbour.

HM
Haneen Moye21 July 2026

Duane and Louise were absolutely amazing throughout the entire process of buying our first home. We truly wouldn’t have been able to do it without their help and guidance. As first-home buyers, we didn’t know much about the process, they explained everything so clearly and made us feel confident and comfortable. No question was ever too much they were always happy to help We can’t thank them enough for all the hard work, and the support. We honestly couldn’t recommend Duane and Louise more highly. If you’re looking for mortgage brokers who genuinely care and go above and beyond, they’re the ones to choose!

AG
Aleysha Gormley10 July 2026

Duane and the Coffs Harbour Mortgage Choice team have been absolutely outstanding with their service in every way. Duane has continuously gone above and beyond to provide professional service in every capacity with very prompt replies, quick adjustments and clear information. He applied his expertise and knowledge in any way he could to get the best outcomes for me - even if it did not relate to our loan directly. All dealings with Duane were stress free, clear and considered and I knew I was getting the best possible loan for my circumstances. Duane's expertise, knowledge, service and the outcome achieved for me was fantastic. I highly recommend Duane and the Mortgage Choice Team.

SF
Sam French5 July 2026

Duane was fantastic to work with, also there to help with any questions along the way. Duane has made the whole process smooth and transparent the whole way through to loan approval. highly recommend.

HG
Helsey Gucha23 June 2026

Duane provided an outstanding experience from start to finish. His service was extremely professional, with clear communication, prompt responses, and a genuine commitment to achieving the best outcome. He made the entire process smooth and stress-free, and I would highly recommend him to anyone seeking expert mortgage advice.

GB
GJ Ball2 June 2026

Our landlord told us the house was going on the market and we would have to move. Even though we didn't think we were in a position to buy a friend referred us to Duane and he came up with a plan to get us into our own home. We have now purchased the property from our landlord and can now really make it our own. Big thanx to Duane and the team at Mortgage Choice, you've made our dreams come true. Thank you.

KA
Kye Atwell29 May 2026

Dwane has been the best help I have had through my journey with our mortgage journey. Dropping in and talking with him was the best thing I did. Me and my partner was looking to buy a house in 2020 and we went and seen Dwane to look into home loan. He gave us all the tools and all the knowledge needed for us to proceed forward and secure the best home loan for us. He offered the best he could but we found a better rate outside. He was happy for us and helped with the correct knowledge for us to secure that loan at the best rate possible. I was pretty impressed with his efforts he went through helping me. Five years later in 2025 I again decided that I’d talk to Dwane to maybe look for a home loan at a cheaper rate than what I was currently paying. Again he was more than helpful with giving me the tools and the knowledge to again go back to my current bank to talk about my interest rates and see if I could get a better deal then what I’m paying. In turn I secured my current home loan at a cheaper rate without having a change bank saving so much in fees, time and effort. Highly recommend.

Mortgage brokers in Coffs Harbour compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Coffs Harbour are compared.

RankProviderRatingReviewsOpen Sat.
1Mortgage Choice Coffs Harbour (this page)★ 5,0137No
2CCF Mortgage Brokers - Coffs Harbour★ 5,0390No
3Rhythm Finance Co - Coffs Harbour★ 5,0114No
4Coffs Coast Mobile Lending★ 5,070No
5Aussie Home Loans Coffs Harbour★ 5,0172No
Contact
+61256424994www.mortgagechoice.com.au/duane.mengelE2 The Promenade, 321 Harbour Dr, Coffs Harbour NSW 2450
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed