Regional Australia Bank

Regional Australia Bank is a member-owned bank with over 100,000 members. Its Wagga Wagga branch has provided banking services for over 55 years. The bank traces its history to 1969 with the New England Staff Credit Union. It merged with Peel Valley Credit Union in 2004, Orana Credit Union in 2009, Hunter Mutual in 2010, Holiday Coast Credit Union in 2019, Macquarie Credit Union in 2025, and Summerland Bank in 2026. A proposed merger with SWSbank is also in place.

Last year, the bank donated over $3 million to more than 2,400 causes, bringing total donations to $22,472,361, and invested 13% of profits back into the community in the last financial year. The Wagga Wagga branch provides home loans, everyday banking, and business banking services. Carrie Doubleday, a Home Lending Specialist at the branch, has 8 years of banking experience.

For customers in Wagga Wagga, refinancing is the service highlighted in feedback for Regional Australia Bank, with one account naming Jacinta for the professionalism and efficiency she brought to the process. The review credits her directly with assisting the refinancing, describing it as handled capably from start to finish, and closes with a clear endorsement of her work.

That account places the experience within a financial institution and bank setting, where personal attention from a named staff member shaped the outcome, and the praise centres on the professionalism shown and the efficiency delivered during the transaction. The feedback highlights refinancing assistance and Jacinta's role in making the process straightforward, with no other service mentioned in the comment.