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SmartChoice Mortgage Brokers

SmartChoice Mortgage Brokers

5.0(38 reviews)See reviews ↓·Coffs Harbour

What customers say

Based on genuine customer reviews

SmartChoice Mortgage Brokers has built a loyal clientele across the Coffs Harbour area, with several customers returning for multiple home loans and refinances over periods spanning many years. Reviews regularly refer to Ron, Anne and Linda by name, describing a team that makes the mortgage process straightforward and keeps clients informed at every stage. First-time buyers and older homeowners alike describe feeling supported rather than overwhelmed, with one noting that a situation they expected to be daunting turned into a pleasant experience.

Customers highlight the willingness to compare options across lenders and negotiate better rates, including ongoing contact well after settlement to secure interest rate discounts. Speedy replies to calls and emails come up often, as does the patience shown when explaining loan structures and application requirements.

Those who used the service for investment lending and refinancing describe the administrative side being handled on their behalf, saving them both effort and money compared with previous arrangements. Clients also value being treated with respect regardless of their personal circumstances, and the friendliness and honesty of the staff is a recurring theme. The willingness to keep guiding borrowers through each milestone of a purchase, and to stay in touch long after the loan settles, is what prompts many to say they would return for future lending needs.

SmartChoice Mortgage Brokers — Customer photo

Reviews

Reviews are taken from publicly available sources.

N
Nat10 April 2024

Anne and the team were great at advising and responding to our needs, they communicated any changes or requirements needed throughout the home loan process and nothing was too hard for them to do. It made what we thought was a daunting process being older home owners into a much more pleasant experience! Thanks!

JM
Jeff Mark11 October 2023

Ron, Anne and the team helped us with our initial loan and we have just refinanced. Service was outstanding and they were profession, contactable and always incredibly helpful. We appreciate all you have done for us.

ED
Evan D4 August 2023

Cannot recommend Anne and the team at Smart Choice enough. Our loan took about 18 months from start to finish because of a range of factors but Anne kept us in the loop the whole time and made everything so easy to understand.

AD
Alice Denehy19 May 2023

SmartChoice Mortgage Brokers provide outstanding mortgage knowledge and professionalism. Ron and the team continue to support and guide my husband and I and have been an integral part of our first home purchase.

MM
Monique Muir17 May 2023

Smart Choice have a very friendly service and explain the different options available to you thoroughly. They recently contacted me to see if I needed anything further after 1 year into my current arrangements and contacted the Lender on my behalf to negotiate a better rate. Thank you Smart Choice - a better rate was forthcoming which was greatly appreciated

JH
Jaala Hamilton9 October 2022

Ron and the team at smart choice mortgage brokers took the time to understand and support our goals comprehensively and continue to do so. The service has continued well past our mortgage to secure ongoing interest rate discounts etc. They are completely personable, friendly, honest and had our best interests - I highly recommend smart choice mortgage brokers for anyone seeking a broker.

HK
Hitesh Khatri30 September 2022

Ron and team - can’t believe it has been 12months since we moved into our new home. Thanks so much for being there stepping us through the mortgage process and getting us a loan that suited us. We loved the way you and the team took charge of things and were there guiding us through each of the milestones in the loan process. Thanks again and we would love to host you next time you are in Sydney. Tesh and Renee

Finance & commercial brokers in Coffs Harbour compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Coffs Harbour are compared.

RankProviderRatingReviewsOpen Sat.
1SmartChoice Mortgage Brokers (this page)★ 5,038No
2McGregor Finance Group★ 5,011No
3Mortgage Choice Matt Fynch★ 5,041Yes
4Sarah Rose Finance★ 5,020No
5North Coast Lending - Coffs Coast Mortgage Brokers★ 5,067No
Contact
+61266514711www.smart-choice.com.au6/3 Ted Ovens Dr, Coffs Harbour NSW 2450
Working hours
Monday09:00–18:00
Tuesday09:00–18:00
Wednesday09:00–18:00
Thursday09:00–18:00
Friday09:00–18:00
SaturdayClosed
SundayClosed