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The Finance Lab

5.0(65 reviews)See reviews ↓·Shepparton

About the company

The Finance Lab is a team of finance brokers based in Shepparton. Justin Stafford, a member of the team, worked for one of Australia's largest banks for 15 years. He grew up in the Goulburn Valley region on a local farm. The Finance Lab provides services including securing loans, refinancing existing debt, and investing.

What customers say

Based on genuine customer reviews

A smooth and largely stress-free journey through the lending process is the theme that recurs most often across feedback for this Shepparton brokerage, with home loans emerging as the most frequently praised service. A handful of customers describe working with Justin Stafford, whose professionalism, patience and command of the lending process come through repeatedly; he is credited with guiding first-home buyers through each stage and keeping them informed from the initial conversation to settlement. Jack also features prominently, particularly for securing car finance and a work vehicle, with reviewers noting quick approvals and transparent dealings.

A theme running through the feedback is the responsiveness of the team, who answer questions promptly and treat nothing as too much trouble. The purchase of multiple properties, first homes and vehicle finance all appear among the transactions described. Clients repeatedly mention feeling confident and supported, with the process described as easy and worry-free rather than daunting. The dedication shown by Justin and Jack in working towards favourable outcomes for borrowers is what reviewers return to most, alongside the calm reassurance they provided throughout each loan journey.

Reviews

Reviews are taken from publicly available sources.

SC
Shane Carter4 September 2026

Couldn’t recommend Justin from Finance Lab highly enough! He helped me secure a new work vehicle and made the entire process quick, easy and completely stress-free. His communication and service were awesome from start to finish. Couldn’t be happier—thanks again, Justin! 🙌

SM
Shaban Mehmet29 August 2026

Justin and the team at myfinancelab are a pleasure to work with. Fast and easy service, nothing was to hard for them. I would recommend

JC
Jackson Charles16 June 2026

We recently worked with Justin and Jack to secure our home loan, and we couldn't be happier with the experience. From the very beginning through to settlement, the entire process was smooth, professional, and stress-free. Justin kept us informed every step of the way and was always available to answer our questions Nothing was ever too much trouble, and his knowledge, guidance, and dedication gave us complete confidence throughout the journey. We are extremely grateful for all of Justin's hard work in helping us secure our new home and would not hesitate to recommend Justin and his team to our family, friends, and anyone looking for a trusted broker.

LC
Lauren Charles16 June 2026

We couldn't recommend Justin from The Finance Lab highly enough. From day one, he made the whole home loan process easy, stress-free and straightforward. He was always available to answer our questions, kept us updated every step of the way, and genuinely cared about getting the best outcome for us. We're so happy with our new home loan and so glad we chose to go through a broker. Looking back, it was one of the best decisions we made. Justin took all the hard work off our hands and made what could have been an overwhelming process feel simple. If you're looking for a finance broker, Justin is definitely the best in the business. Thanks again for all your help – we couldn't be happier with the result! 😊

CH
Chris Hindle11 June 2026

Justin made the whole process easy and hassle-free. He answered the phone when I called, communicated clearly, and got the job done without any fuss. As a business owner, I don’t have time to chase people around, so his professionalism and efficiency were greatly appreciated. Fantastic service from start to finish — highly recommend!

CS
Cheryl SEDDON5 June 2026

Justin Stafford was great to deal with. The process for our home loan was quick, easy and worry free. We would definitely recommend Justin and the team.

SE
Simon Eddy4 June 2026

Jack and Justin are great to deal with. Very responsive to any questions I had. Jack went above and beyond to get my finance sorted quickly.

Mortgage brokers in Shepparton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Shepparton are compared.

RankProviderRatingReviewsOpen Sat.
1The Finance Lab (this page)★ 5,065No
2GV Finance Brokers★ 5,050No
3Mike Timothee Loan Market Shepparton★ 5,084No
4Empire Finance Mortgage Brokers★ 5,0102No
5Brokerhouse, Part of UFinancial★ 5,0133No
Contact
+61497435537www.myfinancelab.com.au/about-us23 Nixon St, Shepparton VIC 3630
Working hours
Monday08:00–17:00
Tuesday08:00–17:00
Wednesday08:00–17:00
Thursday08:00–17:00
Friday08:00–17:00
SaturdayClosed
SundayClosed