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Warrnambool Finance Co

Warrnambool Finance Co

5.0(8 reviews)See reviews ↓·Warrnambool

About the company

Warrnambool Finance Co. is a mortgage broking business based in Warrnambool, Victoria. The team has over 40 years of combined experience in mortgage broking and lending. The business compares home loan options from over 60 lenders. The business operates as Hondow Family Trust T/As Warrnambool Finance. Services include home loan refinancing, first home buyer guidance, investment property loans, home loans and loan increases, personal loans, and construction loans.

What customers say

Based on genuine customer reviews

In Warrnambool, the finance brokerage's clients describe a consistently positive experience centred on the work of broker Teresa Cito. Her communication is a recurring theme, with customers noting that she answers questions patiently and keeps applicants informed from the first enquiry through to approval. Refinancing, reverse mortgages and investment lending all feature in the feedback, and several accounts note the clarity with which she explains each step, turning what many describe as a confusing process into one that feels manageable.

Her prompt replies and meticulous approach come up often, as does her ability to find solutions when complications arise, including the complete restructuring of a loan application. Customers note that she secured rates better than those offered by their banks. First-time refinancers, couples purchasing additional properties and those consolidating financial needs all appear in the accounts, and her professional, knowledgeable manner is described as reassuring. A colleague's recommendation led at least one client to her, and the willingness to return for future financial needs is expressed more than once.

Service establishment
Warrnambool Finance Co — Customer photo

Reviews

Reviews are taken from publicly available sources.

TM
Tayla Marshall6 July 2026

After working with a different mortgage broker, my partner and I were recommended to reach out to Teresa—and we're so glad we did. Teresa is fantastic and truly knows her profession. Every hiccup we encountered, she already had a solution ready. Her communication was excellent throughout the entire application process, keeping us informed every step of the way. She went above and beyond for us, even having to completely restructure our loan application at very short notice. Every question we had was answered with confidence, expertise, and patience, which gave us so much peace of mind during what could have been a very stressful process. We honestly couldn't recommend Teresa highly enough—she truly is the best. Thank you, Teresa, for helping us purchase our forever home! ❤️

G
GrandmaandGrandad24 March 2026

My husband and I made contact with Teresa Cito at Warrnambool Finance Co to discuss refinancing our home by applying for a reverse mortgage. We have had previous dealings with Teresa, and we have always found her to be a very professional and knowledgeable person. She was able to talk us through the process in a clear and concise manner. Teresa has a lot of experience in this field and having someone like Teresa to speak with has been enormously beneficial. We are happy to say that we have been approved for a reverse mortgage home loan. Thank you Teresa for everything you did for us.

SW
Simon Williams7 October 2025

Was recommended to Teresa though a colleague for our investment and very glad we did follow though. She helped and explain the process in easy understandable terms and made it very comfortable to proceed. Teresa work her magic and a got a better rate than the bank was offering. Wouldn’t hesitate to contact her again if we needed any financial needs, thanks again Teresa. Simon & Nicole

ZC
Zoe Campbell3 October 2025

Such an easy process to get our mortgage approved through Teresa. Thank you very much! Highly recommended. Took all of the stress away.

SB
Stephen Blankendaal2 September 2025

Having Teresa Cito as our mortgage broker was a positive experience, from initial enquiry to finance approval. In what can be a confusing and stressful time, when refinancing one mortgaged property, to buy another property, Teresa smoothed the process. Her attitude was, "We will get this done", when in comparison, another well-known company didn't seem to listen to what we required and ultimately, wasted a month of our time, for nil result. It seemed they didn't want to work hard for us, to earn their commission and that they didn't really care about helping us, at all. Teresa says, "I like to help people" and her hard work and determination got us into our new home. We could not recommend her professional, friendly, communicative and efficient mortgage broking service, highly enough. Thank you so much, Teresa, for making our future brighter. 😀😀Stephen Blankendaal and Mark Payne.

AJ
Abdul J Ali2 September 2025

Exceptional service! Teresa is a communications superstar.As a first-time refinancer, I had a lot of questions, and Teresa answered them all with patience and clarity. She demystified the entire process and fought to get me the best possible deal. Her responsiveness and attention to detail are second to none. A brilliant broker who I trust completely. Thank you, Teresa!

JB
Josh Bermingham16 May 2025

Thank you Teresa for your help! You have been great?

Finance & commercial brokers in Warrnambool compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Warrnambool are compared.

RankProviderRatingReviewsOpen Sat.
1Warrnambool Finance Co (this page)★ 5,08No
2Ferguson Financial Solutions Warrnambool★ 5,06No
3Finance Story★ 5,010No
4Sinclair Wilson Finance★ 5,05No
5Loanway Finance★ 5,04No
Contact
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed