Alta Finance
About the company
Alta Finance is a finance and commercial brokerage based in Townsville, Queensland. It operates as a non-bank affiliated loan expert and is not owned by a bank. The brokerage has access to over 90 banks and lenders. Its team includes Darren Frakes, Principal Broker & Loan Specialist, who has over 20 years of experience in finance, previously worked at Bank of Queensland, and is pursuing an MBA; Todd Carnes, Senior Mortgage Consultant, who has over three decades of banking expertise, is a proud FBAA member, and has assisted over 3,000 clients; and Danielle Frakes, Client Service Manager, who has over 30 years of experience in the health sector.
Alta Finance services Townsville and North Queensland. Main services include understanding clients' goals, providing loan options, lodging and settling loans, and ongoing support. Ongoing support and guidance are provided once a loan has settled.
What customers say
Based on genuine customer reviews
Reviews
Reviews are taken from publicly available sources.
As first home buyers, the process felt a bit overwhelming at first, but Todd and Alta Finance made everything so much easier. Todd took the time to explain everything clearly, was always quick to respond, and answered all of our questions. He was friendly, easy to talk to, and made the whole experience much less stressful. We really appreciate all of Todd's help and would highly recommend Alta Finance to anyone looking to buy a home.
Our experience using Alta Finance with Darren was a very positive experience overall in a stressful time. Darren was able to handle ALL of our enquiries within a timely manner and was only too happy to help us navigate what we needed to do. Darren gave us alternative suggestions and was more than happy to explain things more than once! We were very appreciative of Darren's attention to detail and his advice and knowledge was highly valued.
Todd was brilliant explained everything in detail in English suggested different ways of doing things extremely helpful extremely knowledgeable and his team was good as well jett. World recommend this team to anybody who needs help and doesn't know what they're doing well done guys.
We had an outstanding experience working with Todd, who helped us settle our home loan. From start to finish, Todd was professional, responsive, and genuinely committed to finding the best outcome for us. He took the time to clearly explain every step of the process, making what can often be a stressful experience feel smooth and straightforward. His attention to detail and proactive communication gave us complete confidence throughout, and we always felt like we were in capable hands. Todd went above and beyond to ensure everything was completed on time, and his expertise made a real difference in securing a great result. We truly appreciated his dedication, transparency, and friendly approach. We wouldn’t hesitate to recommend Todd to anyone looking for a reliable and knowledgeable home loan specialist. Thank you again for making our home buying journey such a positive one!
Darren was amazing from the start, presented us with options that best suited our needs explaining every proposal in depth and was on point with any changes that needed to be made. Very easy from start to finish would highly recommend for you future finance needs.
Todd made the whole process seamless, relaxed, and informative. He explained the product options in simple, clear terms, kept every commitment he made, and achieved exactly the outcome I was after. I would recommend Todd without hesitation.
Highly recommend Alta Finance for your finance requirement. Darren was very easy to deal with, listens to your requirements and understands what you're looking for.
Finance & commercial brokers in Townsville compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 6 businesses in this category in Townsville are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | Premium Finance Group Australia | ★ 5,0 | 55 | No |
| 2 | Alta Finance (this page) | ★ 5,0 | 39 | No |
| 3 | Astute Townsville Central | ★ 5,0 | 31 | No |
| 4 | Ausloans Finance Townsville | ★ 5,0 | 31 | Yes |
| 5 | Sunrise Financial Brokers - Townsville | ★ 5,0 | 3 | No |