Reviews
5.0 / 5 · 18 totalMy partner and I wanted to buy our first house and we went through a bank at first and no matter what we did wasnt good enough, but then we got told about aussie and thought why not so we gave them a call, and sandra from aussie home loans townsville was so amazing and awesome she made buying our first home so easy and was there every step of the way no matter what question we had to ask she answered it and made us feel so comfortable in buying our home, I cant say enough on how great she was on making our dream come true, we will recommend aussie townsville to anyone that is thinking or considering buying a house. In fact everyone involved with our journey was so incredible and awesome...
We wanted to take a moment to share our experience with Aussie, and in particular, our lender Sandra, which has been nothing short of exceptional. Her customer service truly stands out, and she consistently went above and beyond for us. From accommodating last minute calls when we placed offers on properties and working hard to meet tight deadlines, to regularly checking in via calls and messages, and even personally congratulating us - her support made a significant difference throughout the process. Sandra made what could have been a very stressful time feel supportive and manageable and we genuinely can't thank her enough for her dedication and care. Highly recommended!
Alana at Aussie Domain was amazing and throughout all the stress of the process was there no matter what with advice and guidance any time of the day or night!! Couldn’t recommend Alana and their team enough thank you again for helping me reach my goals of my new home!
I had a chat with Gavin today regarding refinancing my current loan.Highly recommend Gavin for his expertise and wealth of knowledge.He answered all my questions. Keep up your excellent work!
Thank you Angelique.
My partner and I purchased our first home by securing a loan brokered through Aussie Home Loans in February 2023. We were recommended by several of my colleagues to speak with Gavin Robson from the Townsville branch to help find the best deal for our home loan. I had done a bit of prior research going into meet with Gavin and we had already started the pre-approval process with a major bank for what we thought was a fairly good home loan deal, but nonetheless went in with an open mind to see Gavin to see if there was any better deal out there. We were amazed by Gavin’s professionalism and his knowledge of the home loan space, and he worked very closely with us to find a range of home loans that we the best for our circumstances. He then gave us the time we needed to make our decision and transparently discussed the pros and cons of each deal as well as any hidden costs. Following this process, once we had found the best deal for us he then took over and guided the rest of the process to secure our home loan in a timely manner to help us meet the finance conditions of our first purchased property and go unconditional with our offer. We highly recommend Gavin to anyone looking for a genuine, honest and knowledgeable broker who is a pleasure to deal with and is in the business for all the right reasons.
Absolutely fantastic. They really know their service well and go the extra mile for you