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Eakins Finance & Insurance

Eakins Finance & Insurance

5.0(113 reviews)See reviews ↓·Cairns

About the company

Eakins Finance & Insurance is a finance and commercial broking practice based in Cairns that has been placing loans across Far North Queensland for over 20 years. The practice is led by principal broker Lauren Eakins, who has more than 20 years in lending, including 12 years in senior roles inside the big four banks and the last eight as a broker. The team includes Annabelle Berry as Business Development Manager and Julia Boyle as Loans Specialist.

Eakins Finance & Insurance arranges residential, commercial and agribusiness finance across Far North Queensland. It is accredited with major banks, selected second tier lenders, and non-bank and specialist lenders, and compares more than 40 lenders. Insurance is placed through the Steadfast Group. Services include home loans, refinancing, business loans, commercial property loans, agribusiness finance, and insurance broking.

What customers say

Based on genuine customer reviews

First-home buyers, retirees and investors in Cairns have all drawn on the services of this finance broker, and the feedback points consistently to the same strengths. Lauren Eakin is the name that appears most, with reviewers describing her as prompt, thorough and generous with her time, particularly when clients arrive with little prior knowledge of lending.

Several customers note that she and her team explain each stage of a home or investment loan in plain terms and remain contactable while questions pile up, providing regular updates so borrowers always understand where an application stands. The wider team, including Fiona, Caroline, Rex and Lindsey, is repeatedly credited with patience and diligence, whether restructuring multiple loans for different borrowers or guiding retirees through unfamiliar financial processes.

A point that comes up often is the sense that the team advocates for the client and pursues the most suitable outcome rather than a quick result, which reviewers link to successful first purchases and refinancing. Customers also value the calm, organised handling of paperwork and the willingness to persist when earlier attempts with other brokers had stalled. The recurring picture is of a practice built on clear communication, careful explanation and steady support from enquiry through to settlement.

Finance broker

Reviews

Reviews are taken from publicly available sources.

LL
Larissa Ligasacchi26 March 2026

Lauren is so lovely and helps in any possible way. We always had so many questions and she was available to help at anytime. We appreciate everything she done for us!

SP
Sandy Phillips19 February 2026

Lauren was recommended to us from someone we trust who recommended her highly. Our experience as retirees could not have been better, absolutely fantastic would be the best description. Lauren has guided us, and has been available to answer our many questions. She has a wonderful support team who have been prepared to go the extra mile, Many thanks to Rex and Lindsey, you are all awesome!

GS
Gurjeet Singh Grewal4 February 2026

Highly recommend Lauren and her team . They are extremely professional, knowledgeable, and genuinely cares about getting the best outcome for their clients. They will go above and beyond to help you structure your loan correctly and will always be available to answer questions.If you’re looking for reliable advice and excellent service, this is the team to trust.

EK
Eugene Kamensky28 December 2025

As a first-time buyer, my wife and I unsure about the process but Eakins Finance and Insurance (Lauren) and the whole team explained everything clearly and helped us. They respond quickly, and would extend extra helped just for us to understand everything. It made an easy experience despite how daunting it was. We are so grateful. Highly recommended.

DC
DeJuan Cheah5 December 2025

Couldnt be happier with Lauren and the staff at Eakins finance, made the entire process from finding the best lender through to settlement a breeze. Decided to go through Lauren again for refinancing, and again was super helpful and very happy. 5 star!

AD
Ariel Dobson20 November 2025

Lauren and her team made the process of obtaining our first home loan so easy and straightforward. They kept us informed throughout the process with regular communication and prompt answers to our many questions. I highly recommend their services and wouldn’t hesitate to use them again!

SH
steven hinds29 October 2025

Lauren worked tirelessly to get a complex home loan across the line. I had my doubts as to whether her team could carry it off. But the effort that they put in and I’m so relieved . Can’t fault them - I wish every business would try like these guys do.

Finance & commercial brokers in Cairns compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 4 businesses in this category in Cairns are compared.

RankProviderRatingReviewsOpen Sat.
1Eakins Finance & Insurance (this page)★ 5,0113No
2Cairns Finance★ 5,041No
3Ibessa Strategic Financial Specialists★ 5,0104No
4Rod Weir Team - Green Finance Group Cairns★ 5,044No
Contact
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed