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Eden Emerald Mortgages

Eden Emerald Mortgages

5.0(253 reviews)See reviews ↓·Sydney

About the company

Eden Emerald Mortgages was founded in 2004 and is the trading name of Financial Workshop Pty Ltd. Shaun Bettman is the founder and principal mortgage broker, with more than 20 years of experience in mortgage broking. The business compares home loans from more than 50 lenders.

All brokers are accredited members of the Mortgage & Finance Association of Australia. Eden Emerald Mortgages serves clients across all states and territories of Australia. It was a finalist in the 2026 LMG Awards for Top Residential Broker. It arranges first home buyer loans, refinancing and investment property finance.

What customers say

Based on genuine customer reviews

Sydney borrowers working with Eden Emerald Mortgages repeatedly praise the professionalism and steady guidance of Shaun and his team across home loans, refinancing and investment property lending. A number of customers describe the journey as smooth and well managed, with each stage explained clearly from the first conversation through to settlement. First-home buyers in particular note that patience and step-by-step clarity turned a potentially stressful experience into something manageable, while others mention proactive updates when rates shifted during pre-approval. One thing mentioned again and again is the responsiveness of the team, with prompt replies and careful handling of documents giving borrowers confidence in the outcome.

Reviewers also acknowledge the support of Anuja alongside Shaun, valuing the coordinated effort behind the scenes. Beyond the result itself, customers appreciate the broader advisory approach: understanding individual circumstances, weighing up options properly, and securing a suitable loan or sharp rate rather than simply processing paperwork. Many mention that the same care extended to refinancing and investment loans, not only first purchases, and some note they would return for future lending needs. The consistent thread is attentive, knowledgeable service delivered with patience and clear communication throughout.

Reviews

Reviews are taken from publicly available sources.

JG
James Goodwin9 July 2026

We had the pleasure of using Eden Emerald Mortgages to secure a home loan for a recent purchase. Shaun was excellent throughout the whole process, from understanding our needs and situation to finding the right lender and then securing us a razor sharp rate. The support from Anuja was great and we had all the confidence of the outcome throughout. Very happy, highly recommended.

GG
Gaetano Giustiniani4 July 2026

We couldn’t be happier with the service received by Shaun and the team at Eden Emerald Mortgages! From the very beginning, they demonstrated outstanding professionalism, extensive knowledge and genuine dedication to helping us secure the best possible outcome! Every step of the process was explained clearly, communication was always prompt, and they made what could have been a stressful experience feel straightforward and hassle free. Their expertise and efficiency were exceptional, and they were always available to answer questions and provide guidance. I highly recommend them to anyone looking for a reliable, knowledgeable and professional mortgage broker Thank you so much to make the entire process so smooth!

MK
M KHAN21 June 2026

I had a great experience working with Shaun "Eden Emerald Mortgage" for my investment property loan. They were professional, knowledgeable and extremely helpful throughout the entire process. They explained everything clearly, kept me informed at every stage and worked hard to secure a suitable loan for my needs. I highly recommend their services to anyone looking for a reliable and supportive mortgage broker.

CA
Chyren Amarsee20 June 2026

Shaun and his team made our home loan experience genuinely easy. From the first call he was clear and upfront about what we could borrow and how the process would work, and he took the time to walk us through our options properly. When rates moved during our pre-approval period he proactively explained how it affected us rather than leaving us guessing. The whole team was responsive and well organised, and they handled the document signing and lender coordination smoothly right through to settlement. Shaun genuinely goes the extra mile and we’d happily recommend him to anyone looking for a mortgage broker. Thanks Shaun.

PC
Priviledge Chimbiya19 June 2026

Shaun and team were absolutely fantastic throughout our home-buying journey. As first-time home buyers, there were many things we didn't fully understand, but they were always patient, helpful, and took the time to explain everything clearly. They made what could have been a stressful process feel much easier and more manageable. Their communication was excellent, and their response times were always prompt, which gave us confidence and peace of mind every step of the way. We truly appreciated their professionalism, knowledge, and support. We highly recommend Principal Mortgages to anyone looking for a reliable and dedicated mortgage broker. Thank you for helping us secure our first property

DP
David Poodle19 June 2026

Appreciate the excellent support from Shaun and his team throughout my recent home loan refinance. The process was smooth, professional, and well-managed from start to finish. Thank you for your help and guidance. I look forward to working with you again when I refinance my other loan soon.

JJ
Juhee j19 June 2026

We couldn’t recommend Shaun highly enough. He was extremely thorough, commercial, and knowledgeable, guiding us through every step of the lending process. Despite multiple changes to our loan requirements, Shaun and his team remained proactive, responsive, and incredibly patient throughout. His attention to detail and ability to find practical solutions made what could have been a stressful process feel seamless. A true professional who genuinely cares about achieving the best outcome for his clients. Thank you for all your help!

Lenders & loan agencies in Sydney compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 10 businesses in this category in Sydney are compared.

RankProviderRatingReviewsOpen Sat.
1Australian Financial & Mortgage Solutions★ 5,0528Yes
2Black and White Finance★ 5,0480No
3Mortgage Advice Bureau - Sydney★ 5,0314No
4Eden Emerald Mortgages (this page)★ 5,0253No
5Mortgage Broker Sydney★ 5,0199Yes
Contact
+611300889027edenemeraldmortgages.com.auLevel 5/20 Bond St, Sydney NSW 2000
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed