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Eileen Varty Prestige Mortgage Service - Townsville

Eileen Varty Prestige Mortgage Service - Townsville

4.7(15 reviews)See reviews ↓·Townsville

What customers say

Based on genuine customer reviews

Townsville clients describe a mortgage broking service built on patient, thorough guidance through home purchases, refinancing and investment lending. Across the accounts, Eileen Varty is named again and again for taking charge of applications, lender dealings and the accompanying paperwork, so buyers are spared the administration. First home buyers with little grasp of the financial process say her explanations in straightforward terms left them confident about each stage and about current schemes. Reviewers frequently point to that questions, including ones asked more than once, were answered promptly and without irritation, and that spending and savings were carefully worked through to secure suitable finance.

Reliability stands out: long-standing customers have returned over many years, one reporting five separate transactions with no problems at all, another describing her as the only broker they would use. Buyers of a new home and sellers of an existing property credit her with making a complicated period feel manageable, managing the detail while keeping them informed from application to settlement. Her knowledge of lending options and her calm manner during negotiations are noted as reasons clients keep coming back and pass her name to family and friends.

Reviews

Reviews are taken from publicly available sources.

TW
Tom Whistler26 November 2025

Eileen is amazing to deal with, helped me sort through my spendings/savings to secure the loan I wanted! Thanks again

T
Tom26 November 2025

Only business I’ll ever use for a mortgage again! From start to finish the service and support was A+++ thank you again 💫 🔥

CB
Chelsea Bailey30 October 2025

We can’t thank Eileen enough for everything she did for us during the sale of our property and purchase of our new home. From start to finish, she went above and beyond to make the entire process as smooth and stress-free as possible. She was incredibly thorough and professional, always taking the time to explain every detail so we understood exactly what was occurring. Her communication was outstanding, she responded promptly to every question (no matter how small!) and kept us well-informed the whole way through. What really stood out was her honesty and transparency. She gave us realistic expectations from the very beginning, which made the process so much easier to navigate. Her knowledge, patience and genuine care made all the difference, it truly felt like she was in our corner every step of the way. We’re very grateful for Eileen’s support and couldn’t recommend her highly enough to anyone buying or selling a home. Thank you again, for making what can be such a stressful experience feel effortless.

KH
Kirra Harrison22 October 2025

Do not recommend use of this broker for complex or self-employed applications. Does not understand how to present company financials to banks. Almost ruined my otherwise spotless credit record. I was referred to a much better broker who was able to present the financial detail properly and obtain finance with a tier 1 lender.

AL
Allison Lebusque2 April 2025

Eileen did a fantastic job of looking after me when refinancing my home, she goes above and beyond, recommend her 100 percent!!

LG
Lisa Ginn10 March 2025
MR
marina reed1 March 2025

I have always had a great experience working with Eileen. She’s always extremely helpful, taking the time to explain my options and guide me through the process. Specifically, clear communication and personalised advice made everything much easier. I highly recommend Eileen to anyone looking for a knowledgeable and reliable mortgage broker!

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Contact
+61407563967www.prestigemortgageservice.com.au169A Charters Towers Rd, Townsville City QLD 4810