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Greater Bank Bathurst

Greater Bank Bathurst

4.3(10 reviews)See reviews ↓·Bathurst

What customers say

Based on genuine customer reviews

Bathurst locals who visit this branch frequently comment on the cheerful and helpful nature of the team, with multiple reviews singling out the warmth of the service. A theme running through the feedback is how quickly queries are resolved, and one account notes that reaching a knowledgeable representative takes well under a minute, in contrast to lengthy queues experienced at other banks.

Being addressed by name is described as a distinctive and welcoming touch that makes routine banking more pleasant. The branch functions as a full-service bank with an ATM, and the consistency of the feedback suggests that prompt, friendly assistance is a standard part of the experience rather than an occasional occurrence. Reviewers also repeatedly highlight the positive attitude of the staff and their willingness to assist, which contributes to a comfortable environment for customers.

The speed of service and the personal recognition customers receive stand out as the most frequently praised aspects, with one reviewer describing the overall experience as enjoyable and noting that the team makes a genuine effort to help. The branch's approach to customer care is clearly valued by those who use it regularly, and the pattern of positive remarks points to a reliable standard of service across visits.

ATMBank

Reviews

Reviews are taken from publicly available sources.

TF
Tom Fallow9 July 2026
MH
Marilyn Hobbs27 June 2026

Staff always cheerful and exceedi gly helpful

JC
jeff chatfield17 May 2026
CD
Christopher Dury27 February 2025

Great staff. Friendly service.

KW
Kane Wilkins12 August 2024
SW
stephen westgarth5 February 2023

My mother reinvested a term deposit last month ( December 2022 ) asking for a 3 month period as she already had but the staff member accidentally gave a her a 6 month term period. This contradicts what she expressly asked for and although she discovered the mistake only a week later the manager refused to alter it. My mother has four other 3 month term deposits with this bank coming up for renewal soon. Presently planning to take her business elsewhere.

LC
Lindsay Cottee8 July 2021

Bank is limited by is capital resources but everything ok otherwise

Contact
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed