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HMG Home Loans

HMG Home Loans

5.0(45 reviews)See reviews ↓·Brisbane

About the company

HMG Home Loans is a mortgage brokerage based in Brisbane. The legal entity is HMG Home Loans Pty Ltd. Hayley Grant is the founder and principal mortgage broker. She has over 20 years of experience in the finance and lending industry. She is an MFAA Accredited mortgage broker and a full member of the MFAA. She holds a Diploma in Finance and Mortgage Broking Management and an Advanced Diploma in Business and Justice Administration. She is a Justice of the Peace. She is an Authorised Credit Representative of VOW Financial Pty Ltd. The business works with 40 lenders.

Hayley Grant was recognised as a top 10 broker by Mortgage Professionals Australia. She won the Vow National Broker Partner of the Year award in 2011. She was awarded MPA Young Gun in 2012. She was inducted into the Vow Financial Hall of Fame in 2023. She received the Dickson Community Service Award.

What customers say

Based on genuine customer reviews

HMG Home Loans draws consistent praise from clients who describe a straightforward and well-managed mortgage experience, with Hayley Grant named repeatedly as the driving force behind it. Reviewers highlight refinancing and home loan transfers as the work she handles most often, along with securing competitive rates across a range of lender options.

A recurring theme in the feedback is the ease of the process: borrowers note that Hayley steps them through each stage, explains the detail clearly and keeps them informed from first enquiry through to settlement and beyond. A number of customers describe her responsiveness, mentioning that questions are answered promptly by phone or email and that no query is treated as too small. Her expertise and industry knowledge come up often, with long-standing clients of more than a decade noting that she anticipates their needs and offers practical guidance on structuring accounts and repayments.

Friendliness and professionalism are mentioned alongside the speed of outcomes, including a settlement completed within a tight fortnightly window and coordination with outgoing and incoming lenders as well as legal representatives. The same names return for subsequent properties and refinances, and clients describe the whole experience as smooth, stress-free and handled with genuine care.

Reviews

Reviews are taken from publicly available sources.

CF
Celestine Frost19 November 2025

I had an outstanding experience working with Hayley. From the very beginning, she was efficient, precise, and always quick to respond to my questions. I was especially impressed by her creative approach to problem solving—every challenge was handled with ease. Hayley made what could have been a daunting process with a large organisation feel straightforward, cutting through the usual communication hurdles and keeping everything on track. Throughout the process, she kept me informed at every stage of my application, so I always knew what to expect. Thanks to her professionalism and clear communication, the entire process was completely stress free. On top of all that, she was a genuine pleasure to deal with. I highly recommend Hayley to anyone looking for expert mortgage advice and exceptional service.

NH
Niamh Howley30 October 2025

Hayley was so great to work with. She got us an excellent deal with a new bank for a new property . She liaised with the old bank, new bank and legals. She worked day and night to get the whole process across the line within a 2 week time frame. It would not have worked without her. She is so nice to work with, offers guidance and just makes things happen. If we could give higher than 5 stars we would. Thank you Hayley. Niamh & Mick

NZ
Nathan Zimmer21 July 2025

Seamless process from start to finish. Hayley was great to deal with and made the loan transfer process simple. Thx again Hayley.

JC
Julie Cannock15 February 2025

We have used HMG for many years for our property purchases and so happy with the amazing service. Hayley goes above and beyond in searching for the best offer for our situation and makes the settlement process seamless. We wouldn't use anyone else and cannot recommend highly enough.

TM
Tia Moffatt23 January 2025

Hayley has helped me purchase two properties over the past few years, and I will absolutely be continuing to use her services. She’s extremely friendly, knowledgeable and helpful. She’s very contactable and keeps you in the loop at all stages of the process. I recommend Hayley to anyone looking for a top quality mortgage broker.

SC
Stephanie Cowdroy18 June 2024

I had an outstanding experience with Hayley as my mortgage broker. Her expertise and dedication made the entire process smooth and stress-free. Hayley's exceptional service and personalised approach ensured I got the best deal possible. I highly recommend her to anyone seeking a reliable and knowledgeable mortgage broker. Thank you, Hayley, for your fantastic support!

C
CherryBlossom12 April 2024

Hayley has been a pleasure to work with when we needed help to refinance our home loan. The process was very easy with her help, and she explained in detail every step along the way. It made the whole thing very smooth and easy to go through, and we highly recommend her for anyone in a similar situation!

Mortgage brokers in Brisbane compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Brisbane are compared.

RankProviderRatingReviewsOpen Sat.
1HMG Home Loans (this page)★ 5,045No
2Blackk Mortgage Broker Brisbane★ 5,0100No
3SW Brokerage Mortgage Broker Brisbane★ 5,0323Yes
4LINK Advance - Mortgage Broker Brisbane★ 5,0261No
5Vision Money - Brisbane Mortgage Brokers★ 5,0230No
Contact
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed