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Humble Finance Brokers

Humble Finance Brokers

5.0(57 reviews)See reviews ↓·Albury

About the company

Humble Finance Brokers is a family owned and operated mortgage brokerage based in Albury, New South Wales, servicing clients throughout Australia. The business was founded by Aaron Pepper and Sandra Pepper. The business has access to over 40 Australian lenders and specialises in home loans, personal loans, car loans, refinancing options, low doc loans, business loans, debt consolidation and commercial loans.

What customers say

Based on genuine customer reviews

Borrowers pursuing a first home, an investment property or a refinance feature throughout the feedback left for this Albury brokerage, and Sandra is named repeatedly for the patience and clarity she brings to those transactions. Clients describe being walked through home loans, investment loans and refinancing, with questions answered thoroughly and industry jargon translated into plain language. Promptness emerges as a consistent strength: emails and calls are returned quickly, and customers note being kept informed at every stage rather than left to chase updates.

One thing mentioned again and again is the calm, unhurried handling of confusing application details, with explanations offered before each decision and support maintained through to final approval. Aaron also appears in accounts of complex files, praised alongside Sandra for persistence when an application proved difficult to place. Reviewers repeatedly mention that no query felt like an imposition and that communication continued outside standard business hours. The recurring picture is of a team that takes time to understand individual circumstances and works hard to reach the desired outcome for each borrower.

Humble Finance Brokers — Customer photo

Reviews

Reviews are taken from publicly available sources.

RG
Rudy Gerard24 April 2026

I have absolutely no hesitation in recommending Humble Finance to everyone I know. Sandra went above and beyond to help me accomplish my financial goals and I am so much better off for it. They will be my first point of contact for any financial situation in the future.

RB
Ruby Bayley6 March 2026

Sandra was absolutely amazing throughout our whole experience as a mortgage broker. She was incredibly responsive and always quick to reply, which made the entire process so much less stressful for us. Even though we bombarded her with many questions, she took the time to answer every single one with patience and clarity. Nothing ever felt like too much trouble for her. What really stood out was her dedication, even after business hours she still made the time to respond and make sure we felt supported. She went above and beyond all expectations. We truly appreciated her professionalism, knowledge, and genuine care. We couldn’t recommend Sandra highly enough to anyone looking for a reliable and supportive mortgage broker!

AC
Annabelle Cannon4 February 2026

I was feeling overwhelmed at researching the best options for me to need to urgently replace a broken down vehicle. Thankfully I took advice to find a broker and the 5 star reviews are 100% reflective to the service and care Sandra puts into her work. She was able to organise a personal loan which helped me purchase my next car and consolidate some other debts together that meets my needs in a way that removed all the stress of trying to figure it out on my own! I could not recommend Humble enough in the care and contact provided.

CB
Carli Britton15 October 2025

Sandra has been absolutely amazing, she has made the mortgage process seamless and stress free. Her communication was incredible, she would always reply to emails quickly and kept us in the loop the entire time. If you're looking for a mortgage broker Sandra should be who you go to.

KL
Kathryn Llewellyn30 September 2025

Don't hesitate to contact Sandra at Humble Finance Brokers to help you out with your home loan, investment loan or refinancing. In the past I have had terrible experiences with so called big mortgage brokers who change hands at the drop of a hat and don't really care about your situation. Sandra is very professional and very knowledgeable. Thank you Sandra!

AW
Amy Waite5 August 2025

Sandra was amazing! As a first-time home buyer, I needed a lot of help, and Sandra was incredibly patient and knowledgeable. She made the whole process smooth and stress-free. Highly recommend!!

BG
B G4 August 2025

Having Sandra as my broker was a blessing. She is so informative throughout the whole process of buying my first home, answering all my questions (there were many) and guiding me throughout. I've never dealt with anyone who provides better customer service in my life. Amazing 👏

Mortgage brokers in Albury compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Albury are compared.

RankProviderRatingReviewsOpen Sat.
1Humble Finance Brokers (this page)★ 5,057Yes
2BYS Mortgage - Bikash Khanal★ 5,066No
3Swift Finance Brokers★ 5,088No
4Anka Finance Solutions★ 5,024Yes
5MAKE Finance Group★ 5,0138No
Contact
+61260614599www.humblefb.com.au13/495-499 Dean St, Albury NSW 2640
Working hours
Monday00:00–24:00
Tuesday00:00–24:00
Wednesday00:00–24:00
Thursday00:00–24:00
Friday00:00–24:00
Saturday00:00–24:00
Sunday00:00–24:00