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Loan Market

5.0(35 reviews)See reviews ↓·Port Macquarie

About the company

Loan Market is a finance and commercial brokerage that has been helping Australians and New Zealanders since 1994. The business operates with over 700 brokers. Loan Market brokers can compare loans from over 100 lenders. The brokerage offers home loans, car and personal loans, business and commercial loans, SMSF and investment loans, and utilities and insurance.

What customers say

Based on genuine customer reviews

Mark and Fiona are the names that surface most often in feedback about this Port Macquarie finance brokerage, with clients crediting the pair for making loan arrangements feel straightforward rather than overwhelming. First-home purchases dominate the accounts, alongside refinancing, construction loans and applications involving government programs that bring additional lender conditions into play. A point made in several accounts is the clarity of communication, with customers noting that questions are answered quickly, progress is relayed without prompting, and contact is maintained from the initial discussion of options through to settlement and beyond.

The depth of explanation is frequently mentioned, particularly around contract terms and lender criteria, which reviewers say leaves them understanding each stage of the process. More than one review highlights that even complex applications moved forward promptly, with one client describing an approval obtained shortly after switching from a bank that had stalled. Ongoing contact after settlement, where the team checks that the loan still suits the borrower's circumstances, is another recurring theme, as is the willingness to accommodate busy schedules outside standard times for meetings and calls.

Car finance and loan companyFinance brokerLoan agency

Reviews

Reviews are taken from publicly available sources.

ZM
zz moo20 December 2024

Mark is a professional, efficent, and a solution focused loan broker who takes pride ensuring a customer is well informed throughout the process and he really exceeded all of our expectations. We now have the home of our dreams and could not be happier !! We highly recommend Mark if you're looking to purchase the home of your dreams !!

JK
Justin King17 December 2024

Mark and Fiona have been nothing short of amazing! We started our property journey several months ago, became pre-approved, which Mark made a seamless exercise and an extremely stress-free experience. Mark guided us through our options, and spoke about the differences with fixed and variable interest rate, and talked us through different products that we may consider. When we finally found our home, Mark was there to take our calls on a Saturday, and even ordered the valuation straight away. By Tuesday night, we were formally approved with loan documents in our inbox….pretty amazing all within 48 hours. We can’t thank you enough Mark and Fiona, and would highly recommend you as such knowledgeable, approachable, and responsive mortgage brokers.

MP
Morgan-Lee Proffitt20 October 2024

After 4 weeks of waiting for our bank to assist us and not having any progress I contacted Mark for a quick chat. That afternoon he had emailed me our options to consider, the next business day we went back to him and within 24 hours our application was in and the next day we our approval!! Mark was super efficient and kept us updated the whole way. Mark took what we had been through with our current bank and completely blew us away with answering all our questions, being direct with the information needed and changing the whole experience around.

RH
Rebecca Hartshorne11 June 2024

Fiona and Mark are an exceptional team who have helped us navigate through two different loan situations. We always felt supported by their knowledge and quick communication turn-around time. Thank you Fiona and Mark, we appreciate your time and effort.

BH
Benjamin Harris29 February 2024

We had used Mark for our first build and are now in the process of using his services on our second. Mark has gone out of his way for us on numerous occasions and calling him for advice at any given moment has never been an issue. I highly recommend him to friends and family, and if you are looking at options on lenders don’t hesitate to contact him. Thanks again Mark. Paige and Ben

RG
Rainbow Girl22 January 2024

An incredible team! Mark & Fiona were recommended to me by a close friend and I was excited at the possibility of buying my first home. With a short phone call I was on my way to making way my dream come true. Mark & Fiona secured me a great deal on the mortgage for my first home. With excellent communication and also going the extra mile. I highly recommend their services to anyone, they made the whole process fun and exciting and kept me well informed along the way. I bought a home in country QLD and the results far exceeded my expectations. Truly grateful for the care, dedication and passion you show along the way. This was a fantastic first home buying experience. Thank you so much Skye (QLD).

PH
Penelope Hogan7 September 2023

Mark & Fiona got me a great deal on the mortgage for my first home, going the extra mile navigating complex government programs, which limited the choice of lenders and required us to jump through quite a few hoops! I am based in Sydney and was able to do everything seamlessly with them in Port Macquarie. I'll definitely be working with them again when it comes to buy my next property. Thanks team!

Finance & commercial brokers in Port Macquarie compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Port Macquarie are compared.

RankProviderRatingReviewsOpen Sat.
1Mortgage Choice - Kelly Carter★ 5,072No
2MAVV Finance Group★ 5,042Yes
3IDEAL Financial Group★ 5,037Yes
4Loan Market (this page)★ 5,035Yes
5Aussie Home Loans Port Macquarie★ 4,841No
Contact
loanmarket.com.au2/157 Gordon St, Port Macquarie NSW 2444
Working hours
Monday08:00–20:00
Tuesday08:00–20:00
Wednesday08:00–20:00
Thursday08:00–20:00
Friday08:00–20:00
Saturday08:00–20:00
Sunday08:00–20:00