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Mortgage Broker Melbourne

Mortgage Broker Melbourne

5.0(589 reviews)See reviews ↓·Melbourne

About the company

Mortgage Broker Melbourne is a boutique mortgage broking business that has operated in Melbourne since 1999, serving the city for over 25 years. It is not a national chain. The team includes mortgage brokers Simon, Anne, Kristen, Edward, Ben, and Marc Barlow, who is the Principal.

All team members hold a Diploma of Finance and Mortgage Broking Management and industry body accreditation. The business holds MFAA accreditation, ACL credit representative status, and professional indemnity insurance. Its service area covers Melbourne CBD and surrounding suburbs, as well as growth areas such as Wyndham and Casey.

What customers say

Based on genuine customer reviews

Melbourne clients describe a mortgage broking service that keeps them informed from first enquiry to settlement, with named brokers including Ben, Rae, Anne, Kristen, Inah, Simon and Eddie handling first home purchases, refinancing, loan applications and property investment. Customers in several reviews describe being kept informed throughout the process, with calls and queries answered quickly and complex lending explained in plain language, and no question treated as too much trouble. A point that comes up often is proactive monitoring of rates and lender options, with a lender becoming more competitive mid-process and an application lodged ahead of an anticipated rate rise.

Reviewers frequently point to friendly, patient and attentive service, a calm and reassuring manner during a demanding process, and efficient handling of paperwork. Repeat business and referrals feature strongly, with clients stating they would return for future purchases or pass the team's details to family and friends. The expertise and genuine care shown throughout leave borrowers feeling confident and well supported from start to finish, and the consistency of Ben and Rae stands out as a recurring strength.

Finance brokerLoan agency
Mortgage Broker Melbourne — Customer photo

Reviews

Reviews are taken from publicly available sources.

RS
Rory Speirs25 June 2026

Everything was kept simple and easy, with the team presenting us with a few options that we could pick from, with the relative benefits layed out clearly. The borrowing amount estimate was accurate, and was what the bank ultimately offered. And the team filled out all the difficult forms after a simple questionnaire.

LH
Laura Hartnett3 June 2026

If you want the best of the best Anne and the team are a cut above the rest, they helped me with my refinance making everything easy with paperwork and being available to help me with any issues I had and finding me a GREAT rate!! Anne your a mortgage broker goddess!! Thank you!

AH
Anna Hickey9 May 2026

Anne and her assistant Eddy were absolutely amazing. They genuinely cared about us and it was very apparent that their goal was to help us achieve our goals and to get us the best deal possible. We struggled to find a house at the start and Anne was very supportive, always having practical advice whilst being empathetic. Anne and Eddy were quick to respond to questions, found the answer if they didn’t know it and were always there when we needed help with the house buying process. Would 100% definitely recommend them.

DN
David Nuttall4 May 2026

Ben and Rae were extremely easy to deal with throughout the entire mortgage process. Their communication was clear and they always responded to my questions very quickly. They helped secure a very competitive interest rate and went above and beyond to submit my application before an RBA rate rise. Their proactive approach and attention to detail made a huge difference. I would highly recommend using Ben and Rae — they made what can be a stressful process feel straightforward and easy from start to finish.

S
Steph29 April 2026

With Simon as my mortgage broker, I knew everything would be taken care of from start to finish. He was always just a phone call away whenever I needed him (day or night - even weekends!) and made me feel like a VVIP client throughout the whole process. He knows there’s no one else I’ll be calling when I’m ready to purchase my next property.

JF
Jodi Faroe24 April 2026

Ben and Rae from Mortgage Brokers Melbourne have been absolutely fantastic to deal with. They have helped us buy our new property whilst keeping the current one and have made the whole experience quick and easy. Can highly recommend them and will be using them again in the future

MA
Mary Ann Brown15 April 2026

My husband and I have recently been approved for a loan with the amazing help of Kristen Kennedy. She was the absolute best and helped us with the application in the smoothest possible way. I highly recommend her top service. Thanks Kristen.

Lenders & loan agencies in Melbourne compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 10 businesses in this category in Melbourne are compared.

RankProviderRatingReviewsOpen Sat.
1Mortgage Broker Melbourne (this page)★ 5,0589Yes
2My Mortgage Freedom★ 5,0361No
3What If We Finance Mortgage Broker Melbourne★ 5,0322Yes
4Accession Finance: Mortgage Brokers Melbourne★ 5,0287Yes
5Mel Finance Mortgage Brokers Melbourne★ 5,0222Yes
Contact
Working hours
Monday08:00–22:00
Tuesday08:00–22:00
Wednesday08:00–22:00
Thursday08:00–22:00
Friday08:00–22:00
Saturday08:00–22:00
Sunday08:00–22:00