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Mortgage Choice in Mackay - Graham Bowling

Mortgage Choice in Mackay - Graham Bowling

4.9(83 reviews)See reviews ↓·Mackay

What customers say

Based on genuine customer reviews

Graham Bowling and his colleague Mel are named throughout feedback for the reassurance they give borrowers from the first meeting onward. Mackay clients returning for a second or third loan describe the same steady service each time, with clear explanations that make a potentially stressful process feel manageable. Communication is a point that comes up often: the team keeps borrowers updated at every stage, follows up with lenders when correspondence stalls, and stays contactable before and after settlement. First home buyers and investors alike note that Graham and Mel take time to answer questions, provide confidence about borrowing capacity and lender options, and adapt their approach to individual circumstances.

Reviewers repeatedly mention the relaxed, approachable manner of both staff, who put clients at ease rather than rushing them. Flexibility also features, with documents signed after hours so an appointment could fit around work commitments. The calm reassurance offered when finance looks uncertain, including confidence about securing a loan with a major lender, is echoed in several accounts. Mel is singled out for her supportive follow-up on loan queries and bank correspondence, while Graham is described as knowledgeable, responsive and transparent about each step of the application.

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Mortgage Choice in Mackay - Graham Bowling — Customer photo

Reviews

Reviews are taken from publicly available sources.

KS
Kizzy Sologinkin27 April 2026

Highly recommend Graham Bowling from Mortgage Choice! He was fantastic to deal with—very knowledgeable, responsive, and made the entire process feel simple and straightforward. He took the time to explain everything clearly and made what can be a stressful experience feel easy. Really appreciate all his help.

DF
Donna Fagg5 February 2026

Excellent, friendly. Awesome from start to finish. Communication and knowledge was exceptional. Very friendly and approachable. 3rd time I have used Graham and same exceptional service everytime. Highly recommend.

MJ
Michelle J10 November 2025

Graham has assisted me with finance previously, and so I had no hesitation in seeking his assistance again. Graham gave me confidence from the start regarding securing a mortgage. I had the required documents ready and met with Graham before searching for a property. He reassured me that even with my particular circumstances, he was confident I could secure a loan with certain lenders (one of the Big Four). There was a slight hiccup with the Bank's processes, which Graham sorted out, enabling me to meet the finance clause deadline for my contract. Thanks Graham.

I
Irima5 September 2025

Amazing experience with Mel from Mortgage Choice Mackay. Mel went above and beyond to assist us with purchasing our first home and was informative and supportive with any queries or concerns we had. Highly recommend Mel and will definitely return in future regarding property/loan matters.

AV
ashley vella2 September 2025

Mel and Graham were absolutely amazing to work with! As first home buyers, the process felt overwhelming at first, but they made everything so simple and stress free. Their support made buying our first home an easy and exciting experience. We can’t thank them enough and would highly recommend them to anyone looking to buy!

KD
Kevin Dawe18 July 2025

Graham Bowling and his associates did a great job again. We got into a spot of trouble due to our conveyancer distributing money to the wrong property and Graham organised another loan in super quick time. Thankyou all for your time and patience. See you next time.

BL
Brock Larcombe1 July 2025

Graham was great to deal with. All the steps went smoothly and his team contacted me every step of the way. Stayed back in the office so I could get there after work to sign documents. Definitely will go back when needed

Contact
Working hours
Monday09:00–18:00
Tuesday09:00–18:00
Wednesday09:00–18:00
Thursday09:00–18:00
Friday09:00–18:00
SaturdayClosed
SundayClosed