Mortgage Matrix

Very effective and fast. Greatly appreciated your team’s support and assistance. Thanks Maggie for your great service

Maggie is an outstanding mortgage broker. She is highly professional, responsive, and efficient throughout the entire process. From the beginning, she clearly understood exactly what documentation was required, making the pre-approval process smooth, straightforward, and remarkably fast. Her in-depth knowledge of different lenders' policies allowed her to recommend the most suitable options for our circumstances, giving us confidence every step of the way. What impressed us most was her dedication and communication. She often worked beyond normal business hours and was always available to answer our questions promptly. We never felt left wondering about the progress of our application. We are extremely grateful for Maggie's expertise, commitment, and exceptional service. We highly recommend her to anyone looking for a knowledgeable, reliable, and professional mortgage broker.

We couldn’t be happier with the support we received. Our mortgage broker Maggie was professional, responsive and genuinely cared about getting us the best outcome. Thanks for going above and beyond and for all the help. Highly recommend! EDIT: We initially had a positive experience with Maggie and completed two separate finance deals with her. The second refinance was initiated by Maggie, who advised us that by closing credit cards and making other financial adjustments, we would qualify to refinance for a better rate with our existing bank. After following her recommendations, we were later told we no longer met the bank’s criteria and were instead moved to a different lender, incurring significant fees for only a marginally better rate. Since then, we have learned from other brokers that we likely qualified to refinance with our original bank all along and would have been eligible for additional discounts by keeping our loans consolidated there. The refinancing process also resulted in multiple credit enquiries, affecting how lenders view us as so called “home loan rate shoppers”. We are now returning to our original bank for an even better rate and regret switching lenders based on the advice we received. What initially appeared to be excellent service has ultimately left us disappointed with the outcome. Based on our experience, I would not recommend Maggie. It appears that securing the next deal may have taken priority over providing advice that was genuinely in the customer’s best long-term interests..

Highly recommend Cynthia Pan ! Working with Cynthia has been an exceptional experience. She is incredibly efficient and highly responsible, always handling loan matters promptly and meticulously. What impresses me most is her dedication to clients—she goes the extra mile to secure the best possible interest rates, truly prioritizing our best interests. Her professionalism and attentive service made the entire loan process smooth and stress-free. I highly recommend Cynthia Pan to anyone seeking a reliable and client‑focused broker

I could not recommend anyone better at helping you find your dream home and helping you find the best rates for your mortgage. Zac and the team are prompt and extremely professional at getting you into your dream home.

I have had the pleasure of working with Maggie Ma on multiple occasions for refinancing and cash-out arrangements. Maggie consistently demonstrates professionalism, efficiency, and a strong commitment to her clients’ best interests. Her ability to communicate clearly, provide tailored solutions, and remain responsive — even outside standard business hours — truly sets her apart. I would confidently recommend Maggie to anyone seeking a dedicated and knowledgeable mortgage broker.

Refinance with Maggie Ma. Absolutely fantastic service. Maggie Ma (Mortgage Matrix) was incredibly proactive and responsive — we never had to chase her for updates. Communication was clear, transparent, and consistent throughout the entire loan process. Maggie went above and beyond, even working after hours to ensure documents were submitted on time and approvals stayed on schedule. It really felt like she cared about getting the best outcome for us. Professional, efficient, and genuinely committed — we couldn’t be happier with the result.