My Mortgage Freedom's reviews describe a team structure where clients move between specialists across a file. Gabriel is named as associate director explaining a home insurance refinance in detail, working alongside consultant Kate, loan processor Deana and settlements coordinator Adrian. One reviewer, a financial adviser who has referred clients to the firm for years, went through their own refinance and noted the team worked around a lender complication without disruption. Another reviewer with a business and trust structure described a quick turnaround despite the added complexity, noting the Melbourne-based team also handled a Queensland purchase without issue. Anthony, Jake and Tony are also named across reviews for general home loan support, alongside Sean for a straightforward purchase. As a mortgage broker in Melbourne, My Mortgage Freedom holds a 5-star average from 361 Google reviews.
Reviews
5.0 / 5 · 361 totalFrom start to finish, our experience with My Mortgage Freedom was nothing short of outstanding. The team made what can often be a stressful and overwhelming process feel easy, straightforward, and completely stress-free. Their communication was exceptional—they kept us informed every step of the way, were always available to answer our questions, and genuinely cared about finding the best outcome for us. Their professionalism, knowledge, and attention to detail gave us complete confidence throughout the We are incredibly grateful for all of their hard work and couldn’t recommend them more highly. . Thank you for making such an important milestone such a positive experience!
Jake and Tony from my Mortgage Freedom are a class above the rest. There level of knowledge is first rate and there solution based approach makes dealing with the guys enjoyable. I highly recommend Jake, Tony and the entire team at My Mortgage Freedom.
Really happy with the service from the team at My Mortgage Freedom. Anthony, Connor and Johanna were all great to deal with from start to finish. They made the whole process straightforward and kept us in the loop throughout. Would highly recommend to anyone looking for a broker who actually takes the time to help.
Not the first mortgage broker I’ve used, but definitely the best. The whole team was on the ball from the very beginning right through to settlement. I had given them a small window to make settlement on time and they went out of their way to achieve it. I’ve used similar services before when purchasing property, and I can honestly say this was by far the easiest process I’ve experienced. Everything felt smooth and straightforward from start to finish. What I really appreciated was that the support didn’t stop once everything was settled. They continue to check in and make sure I’m still getting the best loan and rate available if things change. That ongoing service really stood out to me. A big thank you to Anthony, Cameron, Conner and Emma for making what can often feel like a stressful process so easy. I wouldn’t hesitate to recommend them to anyone looking for a mortgage broker.
Let me tell you about my MMF dream team: Mark the broker of your dreams and Patrick the processing machine. For 12 whole months they were email-chaining us, No question too small, never made a fuss. Late-night property reports? Sent. After-hours calls? Time well spent. When the stress kicked in and the buyer pressure was tight, They broke it all down into cute little tables and made it feel right. Explained every step, every rate, every fee, Turned our mortgage confusion into clarity. From pre-approval cheers to settlement day, They were present every step of the way. Even post-purchase? Still checking in. That’s the kind of service that deserves a win. Two peas in a pod, the ultimate mortgage pair, If you're on your home-buying journey, you want them there. We secured our first dream home with this A-team crew, And we’re not done, round two coming soon. Future purchases? Already know who we’ll choose. Mark and Patrick! You simply can’t lose. Grateful beyond words to have you on our side, You made first-home buying one smooth ride. Highly recommend. 10/10. No debate. Thank you so much to you both Mark and Patrick!
As a financial adviser, I’ve referred many clients to MMF over the years and have always trusted the quality of their work. Recently, I went through my own refinance with them, and I can say firsthand that the service was exceptional. There was a lender curveball along the way, but the team handled it seamlessly—working around the issue and keeping everything on track without stress. Communication was clear, solutions were practical, and the end result was exactly what I needed. It’s one thing to recommend someone professionally, but another to experience their service personally and still be just as impressed. Highly recommend MMF to anyone looking for a broker who genuinely knows how to deliver.
Anthony and his team are absolutely fantastic! They make the whole process from start to finish really simple and easy to get sorted. The services they offer post loan finance are the best I've ever experienced. Would absolutely 100% recommend them to anybody looking to finance of any type!!