Urban Money
About the company
Urban Money is a mortgage brokerage based in Launceston, operating as Urban Money Australia Pty Ltd. The brokerage researches products from a range of over 30 lenders and reviews clients' loans every 6 months. Urban Money presented at the HIA Industry Forum to 220 home construction industry practitioners from across Tasmania. Its office in Wellington Street, Launceston is a drop-off point for Hope in a Suitcase Tasmania.
What customers say
Based on genuine customer reviews
Reviews
Reviews are taken from publicly available sources.
Bron from Urban Money was amazing and very helpful with getting my home loan. Highly recommended.
We refinanced our existing mortgage with Urban Money in December 2025. The experience that we had gone through previously with other brokers was not enjoyable and appeared to be very automated and non personal. We spoke to our existing bank and they could not improve the rate and we also spoke to one of our previous lenders to see if they wanted our business back, with no luck. The experience we had with Bronwyn Morgan and the team was in a word DELIGHTFUL. We made contact with the business and they promptly responded to our inquiry. We met the same day and went through our requirements and existing situation. We also explained a short time frame as we wanted to have this all resolved prior to Christmas. NOTHING was a problem for Bron. She sent a very easy to use data and information collection email which we responded to and within a day she had the best options presented to us. Bron was aware of potential obstacles with the process and preempted these by submitting discharge paperwork to out current lender so the could be ready. An application was submitted to the potential Leander and nothing was missing allowing for a very quick approval and a settlement was achieved well before Christmas. The service we received from Urban Money was personal and professional and made us feel like a really valued customer. We will be recommending Bron and the team at Urban Money to all of our family ,friends and contacts. Having held a Mortgage for nearly 30 years now I would have to say that this was by far the best and easiest experience that we have ever experienced. Nothing but high praise for the guys at Urban Money.
Toby and Bronwyn recently helped me get a home loan, I had minimal equity and they put in a lot of work to find me a bank that would lend me the money with a good interest rate! I would highly recommend going to see them!!
Great service was provided throughout the home loan process.Thanks to whole Urban Money team, and special thanks to Bronwyn🙌. They are really awesome honest peeps at the Urban Money!
As a repeat customer, working with the team at Urban Money Launceston was easy and seamless. Their service was responsive and met our needs perfectly. They were able to provide us with several different options tailored to our circumstances. Would happily use them again.
We had the pleasure of having Bronwyn as our broker, she was so helpful. Answering my countless emails and phone calls as soon as she could, if she couldn’t Toby was always there as well. We had the best experience while purchasing our first home, would highly reccomend Urban Money!! Couldn’t have done it without them.
Jacqueline from Urban money was a dream to deal with. Friendly, helpful and went above and beyond to help. Was quick to reply and get in touch with for any questions. 100% would return and recommend them to all. Even met by Harvey on my arrival was lovely, seeing him at the office happily greeting people coming in.