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Finance First - Mortgage Specialist and Advisors in Rockhampton

Finance First - Mortgage Specialist and Advisors in Rockhampton

5.0(61 reviews)See reviews ↓·Rockhampton

About the company

Finance First is a mortgage broker operating in Rockhampton as a finance and commercial broker. The business provides home loan services covering buying, renovating, refinancing and investing, and also offers business finance services. John MacMaster is part of the Finance First team. The business is bound by Best Interest Duty.

What customers say

Based on genuine customer reviews

Refinancing, first home purchases and investment lending form the backbone of the work clients bring to this Rockhampton brokerage, with several reviewers describing how their mortgage needs were guided from initial enquiry through to settlement. John is named repeatedly as the central figure, praised for taking time to understand goals and for steering borrowers through documentation and processes that felt unfamiliar, while Lynda earns consistent mention for her work as loans processor and for how pleasant she is to deal with.

Reviewers frequently note clear and prompt communication, describing answers that came back quickly and instructions that were simple to follow, and the borrowing process itself is often characterised as straightforward and free of stress. Repeat business is a recurring theme, with clients returning for multiple mortgages and sending friends and family in the same direction. The lending packages arranged are described as strong, and the treatment of borrowers entering the market for the first time, alongside those building property portfolios, is reported as patient and accommodating. Expertise in property investment and mortgage broking comes through in accounts of seamless purchases reached quickly. John and Lynda remain the names that anchor the feedback.

Financial consultantFinancial plannerLoan agencyMortgage brokerProperty investment company

Reviews

Reviews are taken from publicly available sources.

K
Keighxn26 August 2026

My mother and i are currently in the process of buying our first home and can I tell you it is no easy task. When we came to John and his extremely helpful team about what we wanted to do and how we wanted to go about it, John pretty much said ‘say less’. When we were faced with any piece of documentation or any process that we were unsure of or had no clue about (There were many) John and his team were there, treating us with patience and understanding every step of the way, whilst always keeping us in the loop of what their role was and what they were doing behind the scenes to keep the ball rolling. Honestly i can say that, i could not be more appreciative of all their help and all they have done for us.

KE
Katrina Edwards2 July 2026

My experience with Finance First was made extremely easy by the team. Everything was handled professionally and quickly, communications were clear and directions were easy to follow. The team were friendly, professional and the whole process was stress-free. I would highly recommend Finance First.

GH
Grace Hill28 May 2026

I had a great experience with John at Finance First throughout the whole process of buying my first home. He was always quick to answer any questions I had, explained everything clearly, and made the whole process feel so much less stressful. Nothing was ever too much trouble and he kept me updated every step of the way. I really appreciated all of his help and would definitely recommend John at Finance First to anyone looking for a reliable and supportive broker.

AT
Anne Tweedie14 May 2026

The team at Finance First are first class. They are straight forward and efficient with a genuine warmth when dealing with them. The loans processor, Lynda is a delight to deal with and I always genuinely enjoy our interactions. Thanks John and Lynda 🥰

CD
Cameron Doherty20 March 2026

John and the team at finance first are wonderful to deal with. Accomodating and professional.

EJ
Ethan Johnson12 January 2026

John, Maryann and Lynda were great to work with during my home buying process. Highly knowledgeable and reliable team. I would recommend their services to all first home buyers and investors

AC
Ainsley Currell19 November 2025

John and his team at Finance First were absolutely amazing to work with when purchasing our first home. They are friendly, warm, knowledgeable and experienced and it truly shows. We could not recommend them more highly and will continue to return to them for all of our finance needs in the future.

Finance & commercial brokers in Rockhampton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Rockhampton are compared.

RankProviderRatingReviewsOpen Sat.
1Finance First - Mortgage Specialist and Advisors in Rockhampton (this page)★ 5,061No
2Mortgage Choice in Rockhampton - Jon Dendle★ 5,010No
3Count Wealth★ 5,03No
4DLV Finance Rockhampton★ 4,714No
5Esdale Sinclair and Associates★ 4,715No
Contact
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed