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Go Mortgage - Mortgage Broker Gold Coast

Go Mortgage - Mortgage Broker Gold Coast

5.0(482 reviews)See reviews ↓·Gold Coast

About the company

Go Mortgage is a mortgage broking business based in Arundel on the Gold Coast, founded in 2006 by Xavier Quenon, who is the owner and a Principal Mortgage & Finance Broker. Quenon holds a Diploma in Financial Services and a Degree in Financial Planning and has worked in the finance industry for over 21 years. Kylie Quenon is co-owner and Principal – Operations Manager, with more than 20 years' experience managing customer relations, mentoring staff and running an office.

The business works with over 65 lenders and has secured $950M in loans for over 1600 families. The team includes Mortgage Brokers Leona Teal, who has worked in the finance industry since 1992 and in mortgage broking since 2004, joined Go Mortgage in 2014 and is its longest standing employee, and Justin Dobie.

Client Services Managers are Belinda Silvy, who has been in the finance industry for over 21 years, Renee Menzies, Bernie Zeller, who has 6 years of experience in asset finance, Paula Domingo, and Ann Yurag. Go Mortgage offers services for first home buyers, property investment, next home purchase, SMSF, refinancing, equity to renovate, self employed, construction home loans, debt consolidation, and joint home loans with parents, as well as home loans for nurses, lawyers, doctors, police, accountants, and dentists.

What customers say

Based on genuine customer reviews

Home buyers, property investors and borrowers navigating refinancing across the Gold Coast repeatedly describe a process made manageable by the people handling it. Renee is widely praised for being responsive, patient and clear in her communication, taking the time to understand individual circumstances and explain each option without pushing an outcome. Xavier draws frequent mention for his professionalism and for advice that extends beyond the loan itself into broader financial and tax considerations, while Bernie and Belinda are also acknowledged for their diligence on files that were not straightforward.

A recurring theme is how unexpected hurdles were managed, with clients kept informed and the lender pursued until a result was achieved. Reviewers value the structure behind the service, describing systems that allow varied circumstances to be assessed and matched with suitable mortgage products, supported by recommendations with clear rationale. Buyers facing a first purchase or an investment with many moving parts note that the team worked hard to secure the outcome they needed. Documents delivered after hours and support offered even when a client decided not to proceed illustrate the respect shown for people's time, leaving customers willing to return for future lending needs.

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Reviews

Reviews are taken from publicly available sources.

HJ
Hanna Jung10 July 2026

We can’t thank Belinda and Leona enough for all their help and support throughout our mortgage journey. They were always quick to respond, incredibly helpful, and made the settlement process so much easier for us. We truly appreciate all your hard work and guidance — thank you both!

BC
Bonnie Chen26 June 2026

We had an outstanding experience with Go Mortgage and couldn't recommend them more highly. From the very beginning, Renee and Xavier were professional, knowledgeable and incredibly dedicated to helping us secure our home loan. Our application wasn't straightforward, and there were several unexpected hurdles along the way. Throughout the process, they kept us informed, explained everything clearly and worked tirelessly with the lender to achieve the best possible outcome. What impressed us most was how much they genuinely cared. They were always available to answer our questions, provided reassurance when things became stressful, and never stopped advocating for us until we received formal approval. A huge thank you to Renee, Xavier and the entire Go Mortgage team for making our dream of buying our new home possible. If you're looking for a mortgage broker who is experienced, responsive and genuinely committed to achieving the best outcome for their clients, we couldn't recommend Go Mortgage more highly!

MK
Marifel Kanters18 June 2026

Leona and Belinda from Go Mortgage has been very helpful. Leona was so patient looking for the right and suitable products for us. She kept working until she found the best one. Belinda S was my constant go to person whenever I have a question and doesn't understand something. She's always there to listen and help me with anything. She never miss to check on us eventhough our loan has been settled or we refinanced. I can't thank you both enough for all the help and patience that you've extended me and my husband. You are both highly recommendable. Thank you very much and more power to you both and to your company.

M
mmcharg7629 May 2026

Great service from the team. We had an investment scenario with many moving parts. Bernie was super helpful and worked hard to get us the end result we needed. I will recommend Go Mortgage to my friends and will use their services again in the future.

SS
Sutee Sirimartpornchai15 May 2026

Xavier and Renee from Go Mortgage are very professional and know what they’re doing. They have strong systems in place, so even though each client has different circumstances, they can input everything into the system and come up with the best mortgage product, along with clear recommendations and rationale. Xavier is more like a financial advisor as well, able to recommend what’s best based on my tax situation. They’ve put it all into an A4 summary, so I can clearly understand what we’re asking the bank

KT
Kalli Troy2 April 2026

Can’t thank the team enough at Go Mortgage. They went above and beyond to help secure our loan. Special thanks to Renee and Belinda who helped us so much, even delivering documents after hours to our home. We really appreciate everything.

RC
Rachel Cupitt31 March 2026

I wanted to change my existing loan over to interest only and the team from Go mortgages found the best possible outcome for me in a matter of days. The process was seamless. Xavier and his initial contact reassured me that he would be able to assist the process and Renee was exceptional to deal with. Her expertise was flawless. Couldnt be happier with Go Mortgages . Highly recommend Go Mortgages.

Lenders & loan agencies in Gold Coast compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Gold Coast are compared.

RankProviderRatingReviewsOpen Sat.
1Go Mortgage - Mortgage Broker Gold Coast (this page)★ 5,0482No
2Spectrum Home Loans & Finance★ 5,0135No
3The Gold Coast Mortgage Broker★ 5,083No
4Mortgage Innovations Gold Coast Mortgage Broker★ 5,0561Yes
5Professional Lending Solutions - Phil Verheijen Mortgage Broker Gold Coast★ 5,0244Yes
Contact
Working hours
Monday08:00–18:00
Tuesday08:00–18:00
Wednesday08:00–18:00
Thursday08:00–18:00
Friday08:00–18:00
SaturdayClosed
SundayClosed