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Greater Bank Rutherford

Greater Bank Rutherford

4.7(14 reviews)See reviews ↓·Maitland

What customers say

Based on genuine customer reviews

Friendly, knowledgeable assistance emerges as the theme that recurs most often, with customers returning across decades for lending that has covered bicycles, cars, homes and investment property. Shaun Daniels, the branch manager, is named repeatedly in accounts of refinancing and home loan transfers involving more than one property; one reviewer describes him looking into land titles so accurate details reached the outgoing lender, while another notes his responsiveness across the Christmas holidays, the process kept moving and the family left feeling secure.

Grant Allan attracts comparable praise, portrayed as offering genuine care and professionalism rather than working to a script, and credited with finding every incentive available to one household, including cashback on a home loan, credits on children's savings accounts and vouchers tied to insurance policies, resulting in lower monthly repayments.

The broader Rutherford team is described as helpful, approachable and accommodating, capable of resolving whatever matter is raised. Reviewers also mention support with substantial money transfers and routine banking queries, and members of long standing describe a relationship that has progressed from a first bike loan to property financing and, as a future aim, land development. Clear communication, practical advice and attentive service stand out as the consistent strengths.

ATMBank

Reviews

Reviews are taken from publicly available sources.

TP
trish pettit17 September 2026

I went in to get some help transferring a large amount of money and the staff member that helped me was amazing.

KC
Kelvin Cooper5 September 2026

Great bank and friendly service.

SB
Sharon Bice30 July 2026

The team at the Rutherford branch are always helpful friendly and accommodating. Nothing ever seems to a problem and they also seem to be able to help with any issue.

MS
Matthew Swain23 June 2026

They listen and do there jobs great

SW
Simone Westcott22 May 2026

Grant Allan is our new favourite person in the world. He has done everything in his power to save us every dollar we possibly could, and made sure we knew about every incentive that was available to our family at the time (cashback on our home loan, credit on kids savings accounts, vouchers for insurance policies). We are walking away with $200+ a month cheaper repayments on our mortgage, plus up to $2350 in incentives. Grant has been in contact every step of the way, and has saved my phone number to his phone so he answers 'Hi Simone' when I call. Such an amazing experience - I couldn't ask for a better customer service experience when moving away from a Big 4. Thank you Grant, you are the best!

DC
David Cho23 April 2026

Thank you, Grant Allan, for your help with my home loan. The process was straightforward, efficient, and completed on time. I really appreciate your support.

FD
Felipe de Oliveira Costa6 October 2025

Exceptional service! Grant Allan went above and beyond with genuine care and professionalism. It felt like talking to someone who truly understood and wanted to hel, not just follow a script. Easily the best banking experience I’ve ever had.

Lenders & loan agencies in Maitland compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Maitland are compared.

RankProviderRatingReviewsOpen Sat.
1Greater Bank Rutherford (this page)★ 4,714No
2Hunter Mortgage Consultants★ 5,02Yes
3Beyond Bank - Greenhills★ 4,67No
4The Mutual Bank★ 4,47No
5Mortgage Choice Suzie Ott★ 4,25Yes
Contact
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed