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Hendrick Financial

Hendrick Financial

5.0(127 reviews)See reviews ↓·Canberra

About the company

Hendrick Financial is a finance and commercial brokerage based in Canberra, founded in 2023 by Stephanie Duncan, who serves as Managing Director. Duncan began her career in banking before moving into mortgage broking in 2003. She has been named a Top 50 Elite Broker and was a NSW/ACT finalist for both All-Round Broker of the Year and the Empowerment Award.

Katharine Boyd is a Mortgage Broker at the firm and holds a Commerce degree majoring in Finance from the University of Canberra. The firm specialises in personalised mortgage services designed with families in mind.

What customers say

Based on genuine customer reviews

In Braddon and across Canberra, Hendrick Financial has built a client base that returns for home loans, refinancing and business lending. A point that comes up often is the depth of knowledge Stephanie brings as a mortgage broker, with Dani handling the administrative side so applications progress without friction. A handful of customers describe the pair as responsive and experienced, noting that questions are answered promptly and options explained in plain language rather than jargon. Morgan features repeatedly in accounts covering first home purchases, refinancing and a complex business loan, where her persistence and regular updates were valued even when the application proved difficult.

Reviewers highlight clear communication before and after settlement, honest advice and a process that felt personal rather than transactional. Interstate estate matters and short time frames also appear, with clients describing the team as compassionate and accommodating during stressful periods. The consistent theme is a group that stays accessible, follows up when circumstances change and explains each step so borrowers can make informed choices. Named staff are credited individually for their warmth and patience, from initial enquiries through to the final approval.

Reviews

Reviews are taken from publicly available sources.

AG
Amelia G10 July 2026

Stephanie and Danielle are such a fab team. So responsive and experienced. We actually followed Stephanie as she started her own endeavour as she was great to deal with them and we have not regretted it. Highly recommend going with the Hendrick team if you're looking for sound advice and a team that will look after you every step of the way.

LG
Lila Greyling28 June 2026

We couldn't be happier with the service we received from Morgan. She was absolutely amazing from start to finish - always keeping us updated, answering our questions, and making sure we understood every step of the process. Whenever something changed, she took the time to explain all of our options clearly so we could choose what suited us best. I work in the real estate industry and deal with mortgage brokers regularly, but as a first home buyer, being on the other side of the transaction was a completely different experience. Morgan never assumed we knew everything and guided us through the process as though it was all new, which I really appreciated. She explained everything in a way that was easy to understand without ever making us feel overwhelmed. Her communication, knowledge, and genuine support made what could have been a stressful experience feel smooth and manageable. We always felt informed and confident in the decisions we were making. I wouldn't hesitate to recommend Morgan to anyone looking for a mortgage broker, especially first home buyers. Thank you for making such an important milestone such a positive experience!

CR
Caroline Richards17 June 2026

A big thanks to Hendrick Financial for their efforts in securing our housing loan. The whole application was hassle free with excellent assistance from Stephanie and Dani to make it happen in a short time frame. I can highly recommend Hendrick Financial as a finance/ loans broker. Caroline and Ron Richards

AO
Alex Osvald2 June 2026

I cannot recommend Morgan enough. My partner and I bought our first home through her and she was fantastic. She was super knowledgeable and helped us understand everything and was always happy to answer our silly questions. She helped us find a bank with attractive rates and features that we wanted and always took the time to explain everything. We had tried a couple of other brokers beforehand, but went with Morgan because it felt more personal, like she really wanted to help us out. She was super accessible throughout the process and took as much load off us as she could, liaising with our solicitor and the agent to make our lives easy. She also gave us updates as often as we needed to assure us that we were on track, ultimately allowing us to purchase our home.

LH
Louisa Holloway2 June 2026

I will be recommending Morgan to anyone I know looking at buying a home. I have nothing but positive things to say about our experience. She is very warm and friendly, and was always patient and thorough explaining everything to us. We are really happy with our loan rate and she made the process so smooth. Couldn’t recommend her more.

SG
Sanji Gamaethige6 May 2026

Highly recommend Steph and the Hendrick financial team for mortgage brokering services! I’m thrilled to share that my property settlement went through successfully, thanks in large part to the outstanding support from Steph and Dani. They provided excellent mortgage brokering services along with clear guidance throughout the entire process. From helping secure the right loan to making the settlement smooth and stress-free, their professionalism and dedication made a real difference. Communication was always clear, and they took the stress out of what can be a complicated experience. I’m very grateful for all their hard work and highly recommend Hendrick Financial to anyone looking for reliable mortgage brokering services. Thank you again! I wouldn’t hesitate to use Hendrick Financial again or refer friends and family.

AB
Adam B5 May 2026

Morgan and the team at Hendrick Financial were fantastic. I recommend then to all friends and family when it’s time for them to buy, refinance or invest. Morgan got us a great borrowing power, and a great interest rate (a lower rate than the bank staff could access for themselves.) Even more impressive was after we had wrapped everything up, we got a call from Morgan with an even better package for the situation, and economic climate we were in. She was still doing the leg work.

Finance & commercial brokers in Canberra compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Canberra are compared.

RankProviderRatingReviewsOpen Sat.
1Hendrick Financial (this page)★ 5,0127No
2Zanda Wealth Mortgage Brokers Canberra★ 5,069No
3Clarence Finance Brokers Canberra★ 5,013Yes
4Abacus Finance Canberra★ 5,040No
5Everstones Financial Services★ 5,027No
Contact
Working hours
Monday08:30–17:30
Tuesday08:30–17:30
Wednesday08:30–17:30
Thursday08:30–17:30
Friday08:30–17:30
SaturdayClosed
SundayClosed