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LJ Hooker Home Loans Ipswich | Toowoomba

5.0(40 reviews)See reviews ↓·Toowoomba

About the company

LJ Hooker Home Loans Ipswich & Toowoomba is led by principals Raneleigh Marks and Nathan Marks. Raneleigh Marks has over 12 years' experience in the finance industry, holds a Diploma of Finance and Mortgage Broking Management, and is a member of the MFAA (Mortgage & Finance Association of Australia) and AFCA (Australian Financial Complaints Association). Nathan Marks has over 11 years' experience in business management and is a member of AFCA.

Nicole Fletcher is the Customer Relationship Manager, with over 12 years' experience in finance and a Diploma of Human Resource Management and a Certificate IV in Finance & Mortgage Broking. Georgia Clark is the Administration Officer. The company offers home loan products with features including free redraw and offset, and fully mobile online account access. It provides specialist guidance on property purchasing and home loan refinancing.

What customers say

Based on genuine customer reviews

Home loan assistance, refinancing and equity top-ups form the core of the work described by clients of this Ipswich and Toowoomba brokerage, with several reviewers noting repeat business across land purchases, builds and multiple properties. Nathan emerges as the most frequently named staff member, praised for patience, accessibility and a willingness to take calls and answer questions throughout the process.

Raneleigh, Karen, Nicole and Abby also feature in accounts, with customers describing the wider team as knowledgeable, thorough and prompt. An aspect raised across a number of reviews is the quality and clarity of advice, particularly around loan options, interest rate improvements and the transition from major banks to a smaller lender. Communication stands out in review after review, with clients reporting they were kept informed and updated as matters progressed, and that deadlines were met or exceeded even under tight timeframes.

Reviews time and again mention the ease of the overall experience, from finance approval through to settlement, and the supportive manner in which queries were handled. Several long-standing customers describe returning for subsequent loans, refinancing and top-ups, citing consistent service and outcomes achieved on their behalf. The finalisation of home loans and the securing of finance approvals are the concrete results most often highlighted.

Reviews

Reviews are taken from publicly available sources.

RL
Renee Lin14 May 2026

Nathan is very professional and helpful, we had a very smooth process and successfully purchased our second house, it was wonderful to work with Nathan and his team, will definitely recommend.

BM
Brock Maddern14 May 2026

Nathan and his team has helped my wife and I purchase our first home 5 years ago as well as a new investment this year. I recommended him to my family, which he was able to secure two of them home loans. Nathan provides great insight into what's involved and required when working together. He is always open to a quick phone call or email if you have questions. I cant recommend his team enough.

JC
Joshua Cain19 April 2026

Nathan and his team made the purchase of our first home an absolute breeze. Nathan was very accommodating with all the silly first-timer questions and was always happy to take a call. The team at LJ Hooker Home Loans was highly recommended by a colleague and I can 100% agree. Looking forward to working with them in the future!

BR
Brett Reis9 April 2026

My experience with Nicole has been so pleasant. Nicole is always quick to respond to any queries that I have. I spoke to another Broker before I spoke to Nicole, we weren’t quite ready to buy and they were very rude and dismissed us. I feel that is the time where we needed guidance and a plan to get on track to be able to buy. I then reached out to Nicole and Nicole has sat by our side for months and was so willing to help us even though we weren’t quite ready to buy and she guided us through everything we needed to do. We are now on track because of Nicole and her guidance. I highly recommend Nicole and the team!

NT
Nathan Twidle5 February 2026

Nathan, Raneleigh, Abby and the team at LJ Hooker Home Loans are great, we've been with them for over 4 years, and now with a refinance. Communication is great and prompt. The advice and options presented to us have been great. Would highly recomend.

AH
Alex Herbertson3 February 2026

Nathan and the team went above and beyond to help me obtain my first home loan. I was blown away by the effort and time they put into getting me what I needed. I now wouldn't consider using anyone else. Highly recommend to anyone in need of a home loan.

ED
Emma Duncan17 April 2025

We are so grateful to Nathan and the team for working with us. They walked us through the process and explained things well when we didn't understand. The team's professional client centred approach allowed us to navigate this process with minimal stress and confidence that we were being looked after. We would happily recommend LJ Hooker Home Loans Ipswich/Toowoomba.

Lenders & loan agencies in Toowoomba compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Toowoomba are compared.

RankProviderRatingReviewsOpen Sat.
1LJ Hooker Home Loans Ipswich | Toowoomba (this page)★ 5,040No
2RB finance Toowoomba★ 5,095No
3Searle Financial Group★ 5,0229No
4Wagstaff Finance Toowoomba★ 5,091No
5Mortgage Choice Toowoomba City - Julian Collins, Kris May & Luke Henderson★ 5,0551No
Contact
+61421962271www.ljhookerhomeloans.com.au/ipswichtoowoomba13/120A Russell St, Toowoomba City QLD 4350
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed