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Mortgage Choice Toowoomba City - Julian Collins, Kris May & Luke Henderson

Mortgage Choice Toowoomba City - Julian Collins, Kris May & Luke Henderson

5.0(551 reviews)See reviews ↓·Toowoomba

What customers say

Based on genuine customer reviews

Toowoomba clients repeatedly highlight the calibre of the mortgage broking team led by Julian Collins, Kris May and Luke Henderson, with several naming Kris for his patient walkthroughs of borrowing capacity and loan structures for first-home buyers and business owners. Reviewers describe finance for land purchases followed by construction loans, refinancing to a sharper interest rate with a new bank, and guidance that kept complex deals moving through builder changes and engineering delays. The advice comes across as clear and well explained, with clients noting that questions are answered promptly and jargon is unpacked at each milestone, including support staff such as Nicolin, Monette, Christine and Hayely.

Punctuality and steady updates are a recurring theme, as is the ease of the application itself, which customers describe as smooth and low stress. Business owners mention efficient, reliable communication, while first-time buyers value consultations that set out borrowing figures before property hunting begins. The practice covers home lending, refinancing and car finance, and the sentiment across the feedback is consistent: people feel supported from the first appointment through to settlement and say they would return for future lending needs.

Car finance and loan company

Reviews

Reviews are taken from publicly available sources.

HB
Hayden Bolitho27 July 2026

I couldn't recommend Kris highly enough. From start to finish, he was incredibly professional, thorough, and always on top of every detail. His communication was excellent. He was punctual, kept me updated throughout the entire process, and was always available to answer any questions I had. I highly recommend his services. I'll definitely be using him again in the future and recommending him to family and friends.

JF
John Fleming27 July 2026

I can’t recommend Mortgage Choice highly enough. There were a number of unexpected hurdles throughout our home purchase, but Kris was exceptional from start to finish. His expertise was evident from the beginning, and he always took the time to explain our options clearly so we could make informed decisions. Communication was excellent throughout. We were kept informed every step of the way, and whenever a new challenge came up, Kris talked us through our options and got straight to work finding a solution. Buying a home can be incredibly stressful, but having Mortgage Choice in our corner made a huge difference. We’re now in our new home, and we’re incredibly grateful for everything Kris and the team did to help us get there. I wouldn’t hesitate to recommend Mortgage Choice to anyone looking for a mortgage broker.

PS
Phatthariya Sompasak10 July 2026

I appreciate having had the opportunity to work with Luke at Mortgage Choice Toowoomba, who made me feel at ease throughout the entire process. Since day one, Luke has provided prompt and comprehensive responses to all my questions, never making me feel like I was imposing. Despite my initial nervousness about buying a house on my own with a single income, Luke took the time to explain everything clearly and ensured I understood all my options. I highly recommend Luke for your next Mortgage broker service.

TV
Tamryn van der Peet21 June 2026

Thank you Julian and team for your guidance and support in helping my partner and I navigate securing finance for our property! What can be an overwhelming process was made clear and far more manageable. This is so appreciated! Julian and his team were there every step of the way - answering our questions promptly and keeping us informed of the next steps at each stage. We also want to give a shout out to Christine, Nicolin and Hayely for their excellent customer service throughout the process. We highly recommend Julian and the team!

MM
meagan mcnaught18 June 2026

Kris was fantastic to work with. He made the whole mortgage process easy and stress-free. He's down to earth, easy to talk to, and always happy to answer questions. We felt supported every step of the way and couldn't be happier with the service we received. Highly recommend Kris to anyone looking for a great mortgage broker!

AC
Aireen Cadungan15 June 2026

As first-home buyers, navigating the finance process felt daunting at first, but Luke and his team made everything seamless, clear, and stress-free. We truly appreciate their professionalism, quick communication, and dedication to getting our loan across the finish line. Thanks to your hard work, we are officially settling into our brand-new home! We will highly recommend Mortgage Choice to any of our family and friends looking for a broker in the future. - Aireen and Kenny

EC
Eilish Clanchy13 June 2026

We had an outstanding experience with Luke from start to finish. His service was truly 10/10. He was professional, knowledgeable, responsive, and made the entire process stress-free and easy to understand. Every question we had was answered promptly, and we felt like he went above and beyond to find the best option for us. We couldn't be happier and would highly recommend Luke, and the Mortgage Choice Toowoomba team to anyone looking for top tier service. Thank you for making what could have been a complicated process so smooth and seamless!

Lenders & loan agencies in Toowoomba compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Toowoomba are compared.

RankProviderRatingReviewsOpen Sat.
1Mortgage Choice Toowoomba City - Julian Collins, Kris May & Luke Henderson (this page)★ 5,0551No
2LJ Hooker Home Loans Ipswich | Toowoomba★ 5,040No
3RB finance Toowoomba★ 5,095No
4Searle Financial Group★ 5,0229No
5Wagstaff Finance Toowoomba★ 5,091No
Contact
+61746388200www.mortgagechoice.com.au/julian.collinsUnit 1/270 Ruthven St, Toowoomba City QLD 4350
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed