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Mortgage Choice - Donna Bamkin & Kevin Bates

Mortgage Choice - Donna Bamkin & Kevin Bates

5.0(72 reviews)See reviews ↓·Mandurah

What customers say

Based on genuine customer reviews

People buying a first home, refinancing or adding a car loan in the Mandurah area describe a consistently smooth experience with this brokerage. Donna Bamkin is named most often, praised for explaining everything in plain English, replying promptly to initial enquiries and follow-up questions, and persisting through declined offers until a purchase settles. A number of reviews mention appointments arranged around busy work schedules, sometimes at home for clients who are not confident with computers. Laura and Sam also draw thanks, with Sam credited for advice and availability beyond the usual broker role.

Customers in several reviews describe guidance on equity in an existing investment property and on options suited to their circumstances, and a point that comes up often is how complexities were handled behind the scenes so borrowers understood each stage. Turnaround times are described as quick, and the same households return for subsequent loans, with one noting they now regard the team as their long-term broker. Settlement without worry and support through repeated offer declines stand out as the practical result customers highlight most.

Car finance and loan companyFinance broker

Reviews

Reviews are taken from publicly available sources.

JB
Jack Bryant19 June 2026

We struggled to get a place of our own for 6 months, Donna helped us every step of the way, with every offer decline and finally when we had an offer accepted she made the process incredibly easy. We will be using her services again.

DF
Dave Friend19 March 2026

Prompt responses to our initial enquire and all follow up questions. Donna met with us and went through all our available options clearly and presented the best outcomes based on our needs.

ML
Michael Little7 March 2026

The assistance, help and care that Donna (and Laura) gave to us to fit our requirements and needs, could not be replicated. Top notch service and care.

SF
Shizleen Faiz26 February 2026

I would recommend Donna and team (Laura) to anyone looking to get a mortgage as Donna has been excellent for us. Donna is kind, prompt and worked with us over and extended period to give us the best option

MD
Mark De Bono24 February 2026

We are very grateful to Sam for her broker advice and her extra efforts outside of the broker role. Sam was always available day, night, and weekends. Since we aren't computer savvy her home appointments made the refinance journey super easy. I highly recommend Sam to any future clients.

AT
Annie Thomas6 January 2026

I can’t recommend Donna and team (Laura) highly enough. From start to finish, the service was outstanding. Everything was explained clearly, communication was prompt and consistent, and I genuinely felt supported throughout the entire process. They went above and beyond to find the best solution for my situation and made the whole experience feel smooth and straightforward. If you’re looking for someone knowledgeable, reliable, and truly committed to their clients, this is the broker to use.

JB
Jayne Birtles17 December 2025

Highly recommend Donna Bamkin at Mortgage Choice. She was fantastic to deal with—clear, responsive, and made the whole process easy from start to finish. Donna explained everything in plain English and worked hard to get a great result. Wouldn’t hesitate to use her again or recommend her to anyone looking for a mortgage broker.

Lenders & loan agencies in Mandurah compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Mandurah are compared.

RankProviderRatingReviewsOpen Sat.
1Jerry Gibb - Coastline Mortgage Services★ 5,0129No
2Mortgage Choice - Donna Bamkin & Kevin Bates (this page)★ 5,072No
3Southstead Finance★ 5,040Yes
4Cobblestone Financial - Mortgage Broker Mandurah★ 4,975Yes
5Peel Finance Brokers★ 4,838No
Contact
+61408591979www.mortgagechoice.com.au/kevin.bates21 Channel View, Dawesville WA 6211
Working hours
Monday09:00–18:00
Tuesday09:00–18:00
Wednesday09:00–18:00
Thursday09:00–18:00
Friday09:00–18:00
SaturdayClosed
SundayClosed