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Southstead Finance

Southstead Finance

5.0(40 reviews)See reviews ↓·Mandurah

About the company

Southstead Finance is a lenders and loan agency based in Mandurah. It has over 20 years of experience in home lending advice. The business specialises in tailored home lending advice and solutions for home buyers and investors. Amy Howard is named as a mortgage broker at Southstead Finance. Southstead Finance offers a complimentary appointment. It assists with home loan paperwork, applies for the loan and manages the process to settlement and beyond.

What customers say

Based on genuine customer reviews

Home loans, refinancing and mortgage rate fixes form the core of the work described by clients of this lender, with one broker, Amy, named again and again. Various customers describe her as patient and knowledgeable, guiding first home buyers through loan options in clear and simple terms while keeping them informed from the first conversation to settlement. Reviewers often mention her responsiveness, including answers to questions outside normal working hours and support continuing while she was on leave, and her ability to explain how borrowing mechanisms work so that clients understand the deal they are signing.

Something that features in review after review is her willingness to go beyond the basics, whether chasing a home loan through a difficult application or helping a family return to the housing market. Refinancing for property upgrades and fixing a mortgage rate are also cited as straightforward. Long-standing clients note their trust in her advice and the sense that their interests come first, and gratitude is consistently expressed for the ease she brought to an otherwise stressful process, with many saying they would return for future finance needs.

Reviews

Reviews are taken from publicly available sources.

HD
Harmony Dunstan7 July 2026

Absolutely amazing service from Amy super amazing support ⭐️⭐️⭐️⭐️⭐️ I cannot recommend Amy Howard at Southstead Finance highly enough! From our very first conversation, Amy made the entire mortgage process feel easy and stress-free. She was incredibly knowledgeable, always took the time to explain everything clearly, and was available whenever I had questions. Amy went above and beyond to find the best loan for my situation and kept me updated every step of the way. Her communication, professionalism, and genuine care made all the difference, and I always felt like I was in safe hands. If you’re looking for a mortgage broker who truly has your best interests at heart, works tirelessly for her clients, and delivers outstanding results, Amy is the one to see. Thank you so much for everything you’ve done—I couldn’t be happier with the experience!

RC
Robert Crook31 March 2026

We got our home loan with Amy who trust me is the most patient person ever we put her through the wringer chasing our home loan which she got easily and effortlessly. We then decided on refinancing to do some upgrades at our property which was even easier. It’s great going with someone who understands the banking system inside and out. Her knowledge of how all the mechanisms of borrowing work and using them to get the best deal is worth everything. My wife and I have no issues at all recommending any in anything to do with banking. She truly is amazing. Thank you Amy for making our what was unrealistic goals come true

KD
Karnesha De agrela1 November 2025

From the get go amy was absolutely lovely. I had no clue about buying a house and everything in between but Amy explained everything in detail and had so much patience. Amy is honestly the best and we are so grateful for her and her professionalism, kindness and reliability. I couldn’t recommend her more. Truly beyond grateful and appreciative of all her support and guidance threw a scary big step, if it weren’t for amy we wouldn’t have bought our first home so soon and smoothly. 100% recommend.

MM
monika marchenko7 August 2025

Southstead Finance has been nothing but absolutely amazing. Amy has been with us every step of our home loan journey, her customer service and professionalism are outstanding and my husband and I will be forever great full for all her help. I highly recommend this business for anyone looking to buy/build a house and anything in between. Thank you for everything Amy.

MD
Mishell Damico23 August 2024

We cannot thank Amy at Southstead Finance enough for helping us finance our dream home. She went above and beyond and really helped and explained our options, it was us who got to choose what we wanted and it was all because of her. Thank you Amy, you've literally made our family dream home easy and stress free. I would choose more stars if I could

SM
Stuart Millington6 August 2024

Amy was and is amazing. I had what I consider a complicated and daunting process to get a home loan. Amy took all the worry and stress out of it for me. She walked me through everything and made sure I understood everything that was happening and where we were at in the process. Amy understood what I needed and what I wanted and at no point made me feel bad or silly. Amy went far beyond, and I could not be happier with her service.

TM
Tamara Mitchell9 July 2024

Amy has been working with us while we navigated our way back into the housing market. She has been nothing but patient, very informative and answered any questions we had along the way regardless of the time of day. Her professionalism shone through with unparalleled expertise and dedication. Amy kept us promptly informed and guided us through what was an incredibly stressful time. We highly recommend Amy and cannot thank her enough for helping us secure our forever home. Thanks Amy you’re awesome!!! Jason and Tamara

Lenders & loan agencies in Mandurah compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Mandurah are compared.

RankProviderRatingReviewsOpen Sat.
1Jerry Gibb - Coastline Mortgage Services★ 5,0129No
2Mortgage Choice - Donna Bamkin & Kevin Bates★ 5,072No
3Southstead Finance (this page)★ 5,040Yes
4Cobblestone Financial - Mortgage Broker Mandurah★ 4,975Yes
5Peel Finance Brokers★ 4,838No
Contact
+61864540222www.southstead.com.au22 Ormsby Terrace, Mandurah WA 6210
Working hours
Monday09:00–17:00
Tuesday09:00–19:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–16:00
Saturday10:30–14:00
SundayClosed