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Abacus Finance Brokers Sydney

Abacus Finance Brokers Sydney

4.9(94 reviews)See reviews ↓·Sydney

About the company

Abacus Finance was established in 2004 and has more than 20 years of experience. The company has over 50 employees and more than 6 branches, with branches in major cities in Australia and China. It has over 20,000 customers and has achieved over 1.5 billion dollars in settlements. Abacus Finance compares a panel of 105 specialist lenders and works with more than 30 lending entities. It provides home loans, non-resident loans, commercial loans, and property finance.

What customers say

Based on genuine customer reviews

Abacus Finance Brokers Sydney draws consistent praise from clients who describe a brokering service built on genuine care and sustained attention. Michelle An is named repeatedly for her responsiveness and professionalism, with reviewers noting that she explains complex lending processes in detail and maps out scenarios tailored to each family's circumstances. Leo Lin features just as prominently, appreciated for remaining engaged well after settlement; clients describe regular check-ins and reviews of their loan structures to ensure arrangements still serve their interests.

A recurring theme across feedback is the handling of difficult lending situations, including refinancing where extensive document requirements and lender back-and-forth could have derailed progress, yet were managed patiently by the team. Reviewers also highlight proactive market monitoring, with clients noting that the search for competitive offers continues rather than ending at settlement. Pre-approvals and formal approvals for high-value lending are mentioned, alongside support for first home purchases and construction, with one client describing how a strategy was devised when other avenues appeared closed. The tone throughout is one of reliability, clear communication and staff who listen before advising, and several clients indicate they would return for subsequent property purchases or refinancing.

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Reviews

Reviews are taken from publicly available sources.

HJ
hoi jin kwon2 July 2026

Michelle provided us with excellent customer service and client care by being extremely detailed about our needs. Absolutely fantastic efficiency as well with great precision by this team. I am so so thankful for their support and patience!

RP
Ryan Park12 June 2026

Michelle was always kind and professional. Whenever I had a question, she provided prompt responses with detailed explanations, which helped me clearly understand the complex process. She truly took the time to understand my family’s unique situation and mapped out various scenarios to achieve the best possible outcome. If I ever have to go through this process again, Michelle will definitely be my first call

JK
J Kim11 June 2026

Highly recommend Michelle. She was very responsive and always went out of her way to accommodate our requests. Her support and guidance made the whole process easy! Thank you

DH
Daniel Hughes11 June 2026

Michelle An provides the kind of premium service that is genuinely hard to find these days. What stood out most was her rapid execution and ability to keep things moving dynamically. Her scheduling alignment was immaculate, mapping out each phase with total accuracy.

LL
Leena L11 June 2026

I had an amazing experience working with Michelle An! She was incredibly kind and patient throughout the entire process, making everything feel so smooth. Her responses were lightning-fast, and she made sure every timeline and deadline was met perfectly without any delays. I highly recommend Michelle to anyone looking for a reliable broker—she truly goes above and beyond!

WC
Wendy Choi3 June 2026

“Michelle was incredibly supportive and dedicated throughout our loan process with Abacus. She carefully checked every detail and made sure we had all the necessary documents and preparations in place, helping everything go smoothly. We truly appreciate her kindness, professionalism, and all the effort she put into helping us. Thank you so much!”

DL
daeho lee1 June 2026

I cannot thank Michelle enough for her exceptional service and professionalism! She recently helped us secure an Unconditional Loan Approval with a major bank under a very complex timeline. Michelle made the whole process incredibly smooth, stress-free, and transparent from start to finish. Her response time was amazing, and her expertise in the mortgage market is truly unmatched. If you are looking for a reliable, highly competent home loan broker in Australia, I highly recommend Michelle. Five stars all the way!

Finance & commercial brokers in Sydney compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Sydney are compared.

RankProviderRatingReviewsOpen Sat.
1Talk To A Broker - Loans & Insurance For ABN Holders★ 5,0824No
2Lending Connect - Finance Brokers★ 5,0314No
3SF Capital★ 5,0196No
4Overdrive Commercial Funding | Truck, Vehicle & Machinery Finance | Business Loans★ 5,0107Yes
5Zodiac Finance★ 5,087No
10Abacus Finance Brokers Sydney (this page)★ 4,994Yes
Contact
+61280065516www.abacusfinance.com.auLevel 2/451 Pitt St, Sydney NSW 2000
Working hours
Monday09:00–18:00
Tuesday09:00–18:00
Wednesday09:00–18:00
Thursday09:00–18:00
Friday09:00–18:00
Saturday10:00–16:00
SundayClosed