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Australian Home Mortgage

Australian Home Mortgage

5.0(61 reviews)See reviews ↓·Brisbane

About the company

Australian Home Mortgage is a mortgage broker based in Brisbane. The company offers home loan services for buying a first home, renovating, refinancing, and investing. It also provides business finance services. Australian Home Mortgage has access to multiple lenders and handles all paperwork from application to settlement. The company is bound by Best Interest Duty and is powered by AFG. Justin Rappolt is part of the team.

What customers say

Based on genuine customer reviews

Reliability and clear communication from a named broker is the thread that runs through the feedback for this Fortitude Valley practice. Justin Rappolt is the figure most customers single out, and accounts frequently describe him as approachable, patient and generous with his time, working through each person's circumstances before suggesting a direction. Reviewers often note that they were kept informed across the whole journey, from the first conversation through to settlement, that queries were answered promptly in plain language, and that he stayed contactable even when a lender was slow to act.

His grasp of the lending process also draws steady praise, with accounts of help weighing up rates from different lenders, applications lodged through a secure client portal, and a fast approval arranged to meet a subject-to-finance clause. First home buyers appear regularly among the accounts, alongside people refinancing, and a theme running through the feedback is how much lighter the paperwork felt than anticipated. Advice on a construction complication that proved clearer than the builder's own guidance is mentioned, as are long-standing clients returning for periodic reviews of their loans. Several describe being supported up to settlement and beyond.

Australian Home Mortgage — Customer photo

Reviews

Reviews are taken from publicly available sources.

RR
Robyn Rappolt2 July 2026

Justin Rappolt provided exceptional service and expertise, making my loan process easy and stress free. He maintained clear and consistent communication throughout, explaining my options and answering all my questions in simple terms. Justin was highly efficient, securing quick approval to meet the subject-to-finance clause in my contract and ensuring a smooth settlement even when the date changed. I highly recommend Justin to anyone seeking a fast, transparent and well explained home or investment loan experience.

PR
Pasenadee Rubasinghe28 June 2026

AHM and Justin get things done so fast and so efficiently. The best in the business. I will only call Justin and the team at AHM and so should you!

DO
Daryl Oleary5 December 2025

Justin will look after you and give you his full attention from the start all the way through to the end. Look no further if you want an honest professional you can deal directly with. Justin delivers a personalised service and will not let you down

CM
Colin Malzard15 September 2025

We’ve been customers with John and Justin for almost 20 years now, through 3 different home builds. They have always provided amazing guidance and support, regularly checking in to make sure we’re still on the best possible rate. Have recommended them to any of my friends looking for a loan

CP
Crystelle Piconi18 August 2025

I have worked with Justin Rappolt for many years across different projects, and he has always provided excellent advice and support. Justin always understands my goals, is reliable and responsive, and genuinely has my best interests at the forefront of each decision. Highly recommend!

BH
Bethany Hawkins16 May 2025

Excellent service, Justin really made this so easy for me and my partner. Neither of us had any idea what we were doing as we'd never bought a home before. Justin made sure to explain everything to us, no matter how simple the question. Thanks again for all your help!

LC
Lindsay Catterson2 October 2024

Justin has been a pleasure to work with from helping us secure the loan all the way to the settlement. His support and guidance has made the process of getting our financial needs easier and less stressful. I would recommend Justin for your mortgage and financial needs.

Mortgage brokers in Brisbane compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Brisbane are compared.

RankProviderRatingReviewsOpen Sat.
1Australian Home Mortgage (this page)★ 5,061Yes
2Brisbane Home Loans & Mortgage Brokers★ 5,0166No
3North Brisbane Home Loans★ 5,0371No
4Brisbane City Home Loans★ 5,038Yes
5Vision Money - Brisbane Mortgage Brokers★ 5,0230No
Contact
+611300733483www.ahomemortgage.com.au91 Bridge St, Fortitude Valley QLD 4006
Working hours
Monday08:00–20:00
Tuesday08:00–20:00
Wednesday08:00–20:00
Thursday08:00–20:00
Friday08:00–20:00
Saturday09:00–17:00
Sunday09:00–17:00