Australian Lending Agency| Mortgage Broker

Australian Lending Agency had been a great mortgage brokerage partner for us. They have helped us get thru few property finances with tight deadlines to pace thru, with number of stakeholders involved the team have not let us down. A big shout out to Benita James (Senior Lending Advisor) and the team - who are proactive, knowledgeable, exceptional communication and service, smooth stress free application process, efficient - demonstrates agility to move at pace and also problem solving mindset to pivot with solutions! Have already recommended the Australian Lending Agency to number of my friends. Once again thank you Benita and team, hope to continue this partnership! Best wishes, Smitha Karki

Highly recommend this mortgage brokerage team. Ilenia and Benita were professional, responsive, and supportive throughout the entire home loan process, always providing clear guidance and timely answers to our questions. They made the journey smooth and stress-free from start to finish, and we especially appreciate Ilenia for her dedicated service and the way she dealt with us so kindly throughout the process.

Benita from ALA saved my property settlement. My previous broker had me with a second-tier lender and approval was taking forever — with settlement only a week away, I still had no loan approval. Benita stepped in and got it approved in just 2 days, and settlement happened right on time. She was responsive, proactive, and completely transparent throughout. Couldn't have asked for better service when it mattered most. Highly recommend.

Ilenia provided exceptional service as our mortgage broker. She was deeply attentive to our requests, highly supportive, and maintained excellent communication throughout the entire process. We always felt like we were in safe hands. Thank you, Ilenia, for going above and beyond for us!

I had fairly challenging situation when applying for home loan, I am incredibly grateful for the support I received. From the start Australian Lending Agency team was very patient , honest and knowledgeable. They worked tirelessly with different lenders and never gave up until they found me a solution. I would highly recommend Australian Lending Agency to anyone , especially if your situation is complex or you need someone who truly goes the extra mile.

I dealt with Benita and Ilenia from the beginning of the process of getting a home loan and there are no words I can describe of the amazing service I have received from the beginning right to the end with these 2 amazing women. I highly recommend their services and I wish I could rate them a million stars. 5 stars is not enough to describe how happy I am with their service. Thank you, thank you, thank you for your support, guidance and amazing service through the entire process.

We had already made a purchase of our first home and were close to proceeding with the bank when we unexpectedly came across Ilenia and Dhanush through a WhatsApp group message. I was in touch with Ilenia throughout the process - she is very helpful as a person. They quickly compared options and secured a better package for us. From our first text to settlement, everything was finalised within 2-3 weeks. They are resourceful folks in general and very easy to navigate the process with. Thanks guys and all the best!