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Clarity Home Loans | Mortgage Broker Canberra

Clarity Home Loans | Mortgage Broker Canberra

5.0(1410 reviews)See reviews ↓·Canberra

What customers say

Based on genuine customer reviews

First-home buyers dominate the feedback left for this Canberra brokerage, with many describing how little they grasped about borrowing capacity before the team set out what was achievable. Lachlan Warren is named repeatedly for professionalism, patience with questions and keeping buyers in the loop at every stage. Cesar, working alongside Hazel, is credited with making the journey easier to follow and maintaining contact from beginning to end. Guy Curtis, Shannon, Asad, Jared and Shanice likewise attract praise for calm explanations and proactive updates.

An aspect raised across a number of reviews is the range of loan options presented, each with a candid outline of the consequences, while others value strategic restructuring of existing finances. Several accounts describe coordinating with solicitors, property agents and the bank on their behalf, so settlement passes without friction. Knowledge, transparency and responsiveness emerge as consistent strengths, and clients describe finishing the experience more confident and considerably better versed in their choices, with second-home purchases and repeat business also featuring among the accounts.

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Reviews

Reviews are taken from publicly available sources.

SA
Scott Ashwin4 August 2026

Shanice made the entire home‑loan process incredibly easy. Her advice was clear, practical, and genuinely helpful, and the level of service she provided was fantastic from start to finish. I felt supported the whole way through and couldn’t be happier with the outcome. Highly recommend her.

KL
Kuenga lham30 July 2026

Shoutout to Cesar and Hazel! We had an excellent experience working with them. As first-home buyers, the process felt overwhelming at times, but they made everything much easier to understand. Cesar was incredibly helpful, patient, and always available to answer our questions. He guided us through every step of the process and kept us informed from start to finish. His professionalism, knowledge, and genuine commitment gave us confidence throughout the process. We truly appreciate all of their hard work and would highly recommend Cesar, and the team at Clarity to anyone looking for a reliable, knowledgeable, and supportive mortgage broker. Thank you for helping us achieve our dream of buying our first home! 😊

AS
Adam Slatter27 July 2026

I was looking for a mortgage broker and my mate told me he used Guy Curtis and was very happy with him so I decided to do the same. Glad I did. He made the process of getting a loan so stress free. He always kept in touch and got me my first home loan. Extremely happy I used Guy. I would highly recommend him to anyone.

SM
Sarah McKay16 July 2026

Lachlan Warren was exceptional. Very professional and he went out of his way to assist me with my loan. He was there every step of the way and the whole process was stress free. Lachlan was always approachable if I had any questions, he always kept me in the loop and the settlement process was a breeze. He communicated with my solicitor, the real estate agents and the bank. He made a dream come true for me and my family. Thanks, Lachlan, for all your assistance. I saw great Google reviews about him, and this led me to contact him. I was not disappointed and neither will you be. Highly recommended!

IS
Ian Stanley9 July 2026

When I was seeking a home loan 5 years ago I was given the tip to approach Clarity Home Loans in Canberra. Shannon O'Neill and his team provided a first grade service in obtaining our loan at the very best rate at the time. 5 years on the level of customer service continues to which we are greatly appreciative of. Shannon ensures our loan rates are continually at the best rate available. I would have no hesitation to fully recommend Shannon and Clarity to ensure you have a service that fully satisfies your loan requirements.

NK
nisha kataria6 July 2026

I highly recommend Jared at Clarity Home Loans. This is the second time he has successfully helped us secure home loan approval, and once again he delivered exceptional service. Jared's professionalism, expertise, and genuine commitment made the entire process smooth and stress-free. His clear communication, attention to detail, and proactive guidance gave us confidence throughout every stage of the journey. If you're looking for a knowledgeable, trustworthy, and dedicated mortgage broker who genuinely puts his clients first, Jared is an excellent choice.

JO
Jose Oronos4 July 2026

Working with Shannon at Clarity Home Loans was a great experience. You can tell they actually care about their clients as they took the time to understand exactly what my partner and I were looking for and found us the right fit. We felt supported from start to finish, and Shannon was always happy to answer our 'silly' questions, which made a huge difference as first-time buyers. Also, a big thanks to the rest of the team in the background who helped get everything across the line! We would definitely encourage anyone starting this process to reach out to them 🙂

Lenders & loan agencies in Canberra compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Canberra are compared.

RankProviderRatingReviewsOpen Sat.
1Clarity Home Loans | Mortgage Broker Canberra (this page)★ 5,01410No
2Mo'r Mortgage Options★ 5,0381No
3More Than Mortgages Australia★ 5,0233No
4Loan Market Canberra★ 5,0707No
5Aussie Finance and Home Loans Canberra★ 5,0304No
Contact
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed