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Empire Finance Mortgage Brokers

Empire Finance Mortgage Brokers

5.0(102 reviews)See reviews ↓·Shepparton

About the company

Empire Finance Mortgage Brokers is a mortgage brokerage firm based in Shepparton, VIC. The team includes brokers with backgrounds in banking, finance, and accounting, and Jay Nash is a named team member. All mortgage brokers are accredited and members of the Mortgage and Finance Association of Australia. Services include home loans, investment loans, construction loans, car loans, personal loans, business loans, commercial loans, asset finance, equipment finance, and refinancing. The firm services clients across the Goulburn Valley and beyond.

What customers say

Based on genuine customer reviews

Empire Finance Mortgage Brokers has built a reputation in Shepparton for the personal, hands-on service delivered by Jay Nash, whose name appears throughout the feedback. A handful of customers describe him as professional, reliable and genuinely invested in securing the right outcome, whether the task involves a first home loan, a refinance, finance for two vehicles arranged within a week, or lending for a family property purchase on land. Clear explanations and honest advice recur as themes, with borrowers noting that complex financial situations were made straightforward because each step was spelled out in plain terms.

A detail many reviews return to is the quality of communication before and after settlement, including proactive check-ins to confirm everything remained on track. Reviewers frequently point to how quickly questions were answered, how promptly paperwork was organised and how approachable Jay remained throughout. Buyers' agents working alongside him note his attention to detail and his strategic perspective as a property investor. Business and personal clients alike describe a smooth, stress-free experience, with care and follow-up continuing well beyond the initial approval.

Service establishmentFinance broker

Reviews

Reviews are taken from publicly available sources.

BW
Bonnie White25 August 2026

Jay was fantastic to deal with from start to finish. He was so friendly, kind and caring, with fantastic communication throughout the whole process. He was quick to organise everything and made securing my new home loan feel easy and stress-free. I couldn’t recommend Jay Nash highly enough!

TJ
Tegan Johns25 August 2026

From start to finish, Jay was absolutely fantastic. He made the whole process so easy, explained everything clearly, was always available when we had questions, and genuinely went above and beyond to get the best outcome for us. Professional, knowledgeable, reliable and so easy to deal with. We felt completely looked after throughout the entire process.

BH
brenden healy11 July 2026

Working with Jay has been one of the best decisions we’ve made for both our personal finances and our business. Jay has consistently gone above and beyond to find the right solutions, making what could have been a stressful process feel straightforward and manageable.

TG
Tamara Goodwin7 July 2026

We connected with Jay from Empire Finance when we decided it was time to find our long-term family home on some land, and we’re so glad we did! He took the time to understand what was important to us and gave clear, honest advice that was tailored to our situation. Jay was always personable, down to earth and quick to communicate. He explained everything in a way that was easy to understand, and once we’d found our property, he was consistently one step ahead, making the whole process feel easy during a big season of change for our family. We couldn’t recommend Empire Finance more highly and have already started letting our family and friends know that they can’t go past Jay when it comes to these things. Thanks so much for helping make this move happen for our family!

LB
Laura Bowmaker25 June 2026

We had a fantastic experience with Jay. He settled finance for two vehicles for us, within the space of a week. He was prompt, knowledgeable, and professional and kept us informed every step of the way. It was a smooth and stress-free experience-highly recommend!

DF
Dylan Foster19 June 2026

We used Jay for both our house refinance and my recent car loan, and I couldn’t be happier with the service. Jay made the whole process simple, kept us informed every step of the way, and worked hard to secure great outcomes for us. His communication was excellent, and nothing was ever too much trouble. If you’re looking for a broker who is professional, knowledgeable, and genuinely cares about getting the best result for his clients, I highly recommend Jay. Thanks again for all your help!

MM
Matthew Mok11 June 2026

I have dealt with Jay with multiple mutual clients as a Buyer's Agent. I can confidently say Jay goes above and beyond for his clients. His level of care and attention to detail stood out. My clients were always updated on their loan status and Jay regularly checks in with his clients to ensure they're on track for settlement and also post-settlement. Jay also thinks strategically being a property investor himself - something I highly value - so he's not just about getting a deal done but how he can best structure his client's portfolio so they can best build wealth and reach their goals. Thank you Jay for helping our mutual clients and I look forward to many more to come. If you're looking for an experienced broker for your finances, look no further - I highly recommend Jay from Empire Finance

Mortgage brokers in Shepparton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Shepparton are compared.

RankProviderRatingReviewsOpen Sat.
1Empire Finance Mortgage Brokers (this page)★ 5,0102No
2Brokerhouse, Part of UFinancial★ 5,0133No
3The Finance Lab★ 5,065No
4GV Finance Brokers★ 5,050No
5Mike Timothee Loan Market Shepparton★ 5,084No
Contact
Working hours
Monday08:00–18:00
Tuesday08:00–18:00
Wednesday08:00–18:00
Thursday08:00–18:00
Friday08:00–18:00
SaturdayClosed
SundayClosed