Finance Story

Finance Story is a Melbourne-based finance brokerage founded by Shane Duffy. Mr Duffy has more than 25 years of commercial experience and holds a Bachelor of Engineering in Manufacturing Engineering and a Diploma of Finance and Mortgage Broking. The brokerage works with clients across Australia and has access to more than 40 lenders. It provides home loans, commercial property loans, SMSF lending, business finance, equipment finance and complex lending scenarios.

Refinancing and home loan projects, along with first home purchases, feature prominently in feedback for Finance Story in Warrnambool, with Shane consistently named as the broker behind these experiences. Work spanning loan setups, bank changes and refinancing of multiple properties is described, and reviewers frequently point to his diligence, patience and thoroughness at every stage. Clear explanations are a point that comes up often, with borrowers noting he takes time to ensure options and budgets are understood, including where caution is needed.

Communication before and after each job is highlighted, as prompt replies and regular updates eased the path. His steady support when obstacles arose, including cases where earlier applications had proven difficult, is described as calm, empathetic and honest. The results themselves draw frequent comment, from securing a family home to simplifying arrangements that had stalled with another broker. Professionalism and reliability are associated with the service, and customers tell of passing his details to friends. Expertise and guidance across mortgage broking remain the most common points of praise.