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Flair Finance

5.0(71 reviews)See reviews ↓·Dubbo

About the company

Flair Finance is a mortgage broking business founded by Kirsty McKinnon, who has over 13 years of experience in the finance industry. Based in Dubbo, the business serves clients across all of Australia. It offers home loans, construction loans, investment loans, asset & equipment finance, business loans, and personal loans. The team includes Kirsty McKinnon (Founder), Caitlin Ryman (Client Service Officer), Mera Rojo (Loan Processor), Shey Santos (Credit Analyst), and Eds Andaya (Compliance Officer).

What customers say

Based on genuine customer reviews

First-home buyers, families and business owners are the borrowers whose accounts recur across this Dubbo brokerage, and their experiences share a settled pattern. Kirsty is the adviser most often named, sometimes with Caitlin and the wider team, and her grasp of lending options for self-employed and business clients comes through repeatedly. Plain-language explanations are a constant, with customers noting that questions were welcomed and nothing made to feel like a silly enquiry. Communication before and after each step keeps people informed from application through to settlement, a point that comes up often.

Several accounts describe the handling of complications calmly and reassuringly, which mattered greatly to those purchasing for the first time. Repeat business is common, with clients returning for further lending and vehicle finance after earlier home purchases. Patience and approachability are mentioned alongside technical skill, and organised paperwork and efficient processing are credited with keeping transactions on track. Households that had doubted home ownership was possible describe the result as within reach, with purchases and car loans settled without friction.

Reviews

Reviews are taken from publicly available sources.

EZ
Elleanor Zattera30 June 2026

Kirsty and the Flair team were amazing to work with. They made the whole process feel simple, explained everything clearly, and were always friendly, approachable, and happy to help. Their support made what could have been a stressful experience feel easy and straightforward. I would highly recommend them!

EH
Emma Heckendorf20 April 2026

Excellent in every way and highly recommend A+++. “Kirsty and her team were absolutely fabulous as our brokers. They guided us every step of the way and made the whole process smooth and stress-free. Thanks to their hard work, we were able to secure our new home.”

J
Janelle16 April 2026

Exceptional . My experience with Kirsty and the team has been outstanding. Their communication kept me informed at every step, and Kirsty’s knowledge made the whole process simple and stress‑free. I couldn’t recommend them more and will definitely return if needed.

MR
Mel Roots29 January 2026

Super Star in Finance ! Every time we work with Kirsty she gets the job done and makes the whole process so easy! would never do it without her! Highly recommend Kirsty and her team at Flair Finance!!

LC
Lisa C27 January 2026

Kirsty's support, knowledge and ongoing commitment to her clients is outstanding. Kirsty first helped me secure a mortgage three years ago when, as a sole parent and self-employed, I couldn’t get approval through the major banks. That alone meant so much to me. Since then, she has continued to check in regularly to see if she could get me a better rate with my existing lender (which she successfully did) and to make sure I didn’t need anything. In November just gone, I received a call from Kirsty’s office letting me know they had a new lender on board offering a significantly better interest rate for people in my circumstances. Kirsty and her team made the entire refinancing process incredibly simple and stress-free. I’ve now settled with the new provider and achieved a 1.6% reduction in my interest rate — all because I was an existing client and Kirsty genuinely kept my needs in mind. That level of care and follow-up is rare. I can’t recommend Kirsty and the team at Flair Finance highly enough. Their support, knowledge and ongoing commitment to their clients is outstanding.

KW
kathryn walker22 January 2026

My experience with Kirsty and Caitlyn has been consistently outstanding. They have helped me on a number of occasions and each time they have been extremely helpful, patient and supportive. They explain things clearly and in a way that is easy to understand, and they always make me feel comfortable asking questions — there is truly no such thing as a silly question. They have supported me through tasks that were unfamiliar and potentially overwhelming, taking the time to guide me through each step with care and patience. Their knowledge, approachability and genuine willingness to help have made every interaction a positive and reassuring experience.

JM
Jessica M22 January 2026

Fantastic experience. Kirsty and her team were fantastic and made the whole process really easy. Even when there were a few hiccups, the team at Flair Finance were so reassuring and explained everything along the way. As first-home buyers, that made a huge difference. Couldn’t recommend them enough!

Mortgage brokers in Dubbo compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Dubbo are compared.

RankProviderRatingReviewsOpen Sat.
1Dubbo Mortgage Brokers★ 5,0163No
2Mortgage Choice Broker Mudgee - Ian Simpson★ 5,0106Yes
3Mortgage Choice in Mudgee★ 5,075No
4Flair Finance (this page)★ 5,071No
5Mortgage Choice Dubbo (Jason Puxty)★ 4,9112No
Contact
+61268845050flairfinance.com.au21 Roper St, Dubbo NSW 2830
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed