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Innovative Finance | Maitland & Hunter Valley

Innovative Finance | Maitland & Hunter Valley

5.0(638 reviews)See reviews ↓·Maitland

What customers say

Based on genuine customer reviews

Mortgage broking for first homes, investment properties and refinancing shapes the work described by clients of this Maitland practice. Several customers recount journeys through loan approval and settlement in which clear explanations and patient guidance were constants, with options laid out plainly and questions welcomed at every stage. Named staff recur throughout the feedback: Hayley is praised for responsiveness, honesty and a calm manner that removed pressure from decisions, while Michael is credited with proactive support and a caring approach across purchases and refinancing.

One thing mentioned again and again is the speed of replies, including early starts and late finishes, and the confidence clients felt about where their application stood. Reviewers often mention the absence of pressure to accept arrangements that did not suit them, alongside the diligence shown in matching borrowers with suitable lenders after earlier setbacks elsewhere. First-home buyers, repeat purchasers and those consolidating debts all feature, and the consistency of communication from the initial conversation through to final approval is a theme running across the accounts. Team members including Keryn are acknowledged for their part in keeping matters moving smoothly.

Innovative Finance | Maitland & Hunter Valley — Customer photo

Reviews

Reviews are taken from publicly available sources.

JO
Jasmine Oliver23 June 2026

Hayley at Innovative was absolutely amazing with helping us find the right homeloan. Incredibly helpful, so kind, explained everything so clearly, no question was silly. We are so appreciative of all the work Hayley did helping us Thank you again

KJ
Karissa Janssen22 June 2026

Hayley was absolutely amazing throughout the entire refinancing and home purchase process. She made what could have been a stressful experience feel straightforward and manageable. She was always quick to respond, happy to answer all of our questions, and took the time to explain everything clearly so we felt confident at every step. Her communication was excellent throughout, and we always knew where things were up to. We really appreciate all of Hayley's hard work and would highly recommend her to anyone looking for a knowledgeable, responsive, and supportive mortgage broker. Thank you for helping us secure our new home!

TJ
Tiffany Jenkins19 June 2026

Hayley is by far the best! She helped us secure our second home and made the entire process smooth from start to finish. Hayley went above and beyond to find us the best lender and was professional, knowledgeable, and supportive every step of the way. She made what can be a stressful and scary process feel simple and easy. We highly recommend Hayley and the team at Innovative Finance to anyone looking for a mortgage broker. Thank you for all your hard work!

JF
Jake Flannery19 June 2026

After being unsure what would be best for us when refinancing, Hayley gave us a great recommendation and got our approval across the line in no time. She took all of the work and stress out of it for us and just kept us in the loop at each step from application through approval. Thank you Hayley for making the process as easy as possible.

MF
Maddison Flint17 June 2026

We had a terrific experience with Michael and Keryn who have been exceptionally professional, responsive and have gone the extra mile to insure our application was processed and approved in the required timeframe. We truely appreciate their outstanding service and will highly recommend them to anyone needing assistance. An overall easy and respectful experience.

EJ
Ellie Jade15 June 2026

We cannot thank Michael, Keryn and the entire team at Innovative Finance enough for their incredible support throughout our journey to buying our first home. Before finding Innovative Finance, the process was extremely stressful and overwhelming and being let down by other lenders was upsetting, but from our very first conversation with Michael, we felt reassured that we were in the right hands. Michael went above and beyond to guide us, answer every question, and worked tirelessly to make what felt impossible become a reality. Keryn was also amazing throughout the process, always keeping us updated, organised, and ensuring everything ran as smoothly as possible. Buying your first home is such a significant milestone, and having a team that genuinely cares makes all the difference. We are so grateful for the professionalism, dedication and kindness shown to us every step of the way. We would highly recommend Michael, Keryn and the team at Innovative Finance to anyone looking for a mortgage broker. Thank you for helping us achieve our dream of owning our first home!

DM
Declan Murphy5 June 2026

Michael made the process off buying a house a breeze. Everything was explained well, the process was made easy, and he cares. We couldn’t thank him enough. Highly recommend.

Mortgage brokers in Maitland compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Maitland are compared.

RankProviderRatingReviewsOpen Sat.
1Innovative Finance | Maitland & Hunter Valley (this page)★ 5,0638No
2Wilson Finance Solutions★ 5,056No
3Watson Wealth★ 5,083No
4Finance Empire Australia - Maitland★ 5,0123No
5In Financial Services - Mortgage Broker Maitland★ 5,0124No
Contact
+611800325157www.innovativefinancing.com.auSuite13/420 High St, Maitland NSW 2320
Working hours
Monday08:30–17:00
Tuesday08:30–17:00
Wednesday08:30–17:00
Thursday08:30–17:00
Friday08:30–17:00
SaturdayClosed
SundayClosed