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Loan Market Wollongong

5.0(117 reviews)See reviews ↓·Wollongong

About the company

Loan Market Wollongong, formerly RAMS Home Loans Illawarra, operates as a lenders and loan agency in Wollongong. The team has over 50 years of combined experience and has helped more than 10,000 locals with home ownership. They specialise in assisting self-employed clients with low-doc and full-doc loans. Services include home loans, asset finance, commercial lending, and SMSF assistance. They have access to over 100 lenders and are not owned by a bank. Matthew Clark is the Principal and has over 20 years of experience in the finance industry.

Rachel Nagel is a Mortgage Broker with 13 years in the finance industry. Mitch King is a Mortgage Broker with over 20 years of experience in banking and finance. Diana Quach is a Mortgage Broker with over 20 years in the finance industry. Jenina Magpayo is a Client Services Manager. Ernie Go is a Broker Service Expert. Patrick Rupakheti is a Para Broker. They provide ongoing support after loan settlement. They service Greater Sydney, the Illawarra, South Coast, and New South Wales.

What customers say

Based on genuine customer reviews

Attentive, patient guidance is the thread that runs through most accounts of this Wollongong brokerage, with Matthew, Matt, Rachel and Mitch all singled out by name for their expertise and approachability. Several buyers describe securing a home loan or refinancing as smooth and stress-free, crediting the team with explaining options in plain terms and shaping solutions around individual circumstances. An aspect raised across a number of reviews is the strength of communication, as brokers remind clients of outstanding documents and chase things up diligently when paperwork stalls.

A number of reviews mention that staff know the local area and the wider lending market well, helping them land rates and features that fit their needs. Rachel draws particular praise for her meticulous, efficient handling of refinances, while Matthew and Matt are noted for patience and flexibility when clients feel overwhelmed by the volume of information. The capacity to turn a daunting process into something manageable is a recurring theme, with gratitude expressed for calm guidance and support from first contact to settlement. Cost savings and tailored outcomes are frequently cited as reasons clients felt their situation was properly understood.

Reviews

Reviews are taken from publicly available sources.

CM
Claire Merchant12 July 2026

Matthew was so wonderful to deal with, the whole process has been very straightforward and he has helped us with exactly what we were after. I would happily recommend!

ES
Emma Smith16 June 2026

Great service. Very helpful throughout our refinancing process l. Matthew was always available either by phone or email and happy to help. Highly recommended.

MS
mark S14 June 2026

Matt is a broker that goes the extra mile after he has already gone the extra mile. He cares about his customers. I never have to worry about chasing him for something because I know he has everything under control. I’ve been dealing with Matt for about 10 years. I highly recommend him.

CV
Ceri Virgo9 June 2026

Rachel assisted us in refinancing to a loan that better suited our needs, also a cost saving. The process was explained clearly & Rachel was diligent in following up when I dragged the chain a little. Overall, a great experience.

AS
Ashleigh Sarvas8 May 2026

Rachel is awesome to work with She always goes above and beyond, has great attention to detail, and gets things done quickly and efficiently. She’s reliable, hardworking, and makes the whole process smooth and easy.

TP
Terry Plataniotis3 May 2026

Matthew and team were fantastic throughout the process. Clear on what was required, and delivered a tailored solution that suited my family’s needs. Thoroughly recommend to anyone!

LB
Leesa Bigham25 April 2026

Mathew is amazing. He knows the industry inside and out. He is a lovely human, so easy to deal with and makes things so much less stressful. He was also Broker of the Year so many years running with a previous franchise. He is THAT good! Can’t recommend highly enough

Lenders & loan agencies in Wollongong compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Wollongong are compared.

RankProviderRatingReviewsOpen Sat.
1Loan Market Wollongong (this page)★ 5,0117No
2Mortgage Broker Group Wollongong★ 5,095No
3Mortgage Success Pty Ltd★ 5,091No
4Bmoney Wollongong★ 5,054Yes
5Illawarra Home Loans★ 4,959No
Contact
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed