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Mortgage Choice Broker Maitland - Sarah Mitchell

4.8(20 reviews)See reviews ↓·Maitland

What customers say

Based on genuine customer reviews

Maitland clients consistently describe Sarah Mitchell as knowledgeable and approachable, with her ability to explain complex lending options in clear terms emerging as a recurring theme. Several customers note that she has assisted them more than once, whether purchasing property, refinancing an existing loan or securing finance for land, and that she keeps them informed from the first conversation through to settlement. Her thoroughness during initial consultations is frequently mentioned, with borrowers noting that she takes time to understand their circumstances and structures a loan that remains affordable to service.

Reviewers repeatedly highlight her professionalism alongside a friendly, supportive manner, and the wider team is credited with liaising directly with builders and other parties to ensure accurate information is exchanged on construction loans. Families and couples describe returning to her for subsequent purchases and referring friends and relatives, while first-time borrowers value the patient guidance through each stage of the application. The consistent picture is of a broker who answers questions promptly, prepares borrowers thoroughly and delivers a smooth, well-organised process, with her clear communication and dependable follow-through leaving customers confident in the outcome.

Finance broker

Reviews

Reviews are taken from publicly available sources.

MH
Maryanne Hacker18 June 2026

Sarah was so easy to work with. She was incredibly professional, knowledgeable in her field, and was able to provide us with a solid plan to borrow the money we needed to purchase our land. We especially appreciated her understanding of construction loans and her ability to explain that to us so clearly. Sarah and her team were also very helpful in communicating directly with our building team to ensure the correct information was being given. I would highly recommend Sarah’s services to anyone.

KW
Kasey Williams4 June 2026

Sarah went above and beyond to assist me in purchasing my first home. She answered my questions in a timely and professional manner and provided me with all the information I needed to select the right home loan for me. Her communication throughout the entire process was extremely efficient, making purchasing a home significantly less stressful. Thankyou so much!!! 2026 UPDATE: Sarah was absolutely fantastic in 2019 with the purchase of my first home, and as such she was the first person I called when placing an offer on a new home in 2026. She assisted me in the lead up to preparing to purchase a new home - advising my borrowing capacity along the way so I could make an informed choice of when to commence looking for a new home. Yet again Sarah and her team have been incredible, bringing the same level of efficiency, support and professionalism from 7 years ago and adjusting their approach to support my current life and financial circumstances. Whether you're a first-time home buyer or seasoned investor, Sarah is always able to provide detailed insights and learnings to the world of mortgages - not only increasing your own knowledge when embarking on a new loan, but also providing you with 100% confidence in Sarah's knowledge and recommendations. After 7 years, two Australian states (plus some mortgage check-ins whilst I was working overseas!), multiple rate negotiations and two homes, Sarah is a key part of my finance team and will continue to be as I work towards paying off my new mortgage. Thankyou Sarah and team! I cannot be more grateful for all of your hard work!

JS
Jaime Skinner31 May 2026

Sarah has been nothing short of amazing! From the initial contact to settlement you are kept informed every step of the way! I first made contact with Sarah back in 2019 and honestly I wouldn’t go anywhere else now! Don’t think twice give you a call you won’t be disappointed!

TF
Troy Fisher1 April 2026

For the 2nd time Sarah has helped our family achieve our goals and made our refinance feel seamless and stress free:) Thank you…

SB
Steven Booker27 November 2025

Initially was responsive and helpful but then just stopped responding to emails without any reason. Unprofessional.

NL
Nesha Lowrey13 February 2025

Sarah goes above and beyond for her clients, best service and advice I have ever had from any broker in my life time. She's so passionate about getting you the best loan, while making sure that you can actually afford to service the loan while living comfortably. I would highly recommend contacting Sarah if your after a honest, reliable Broker that you can trust. That always gives 110% without fail. 😊

TM
troy maguire11 February 2025

I've had the pleasure of working with Sarah as my mortgage broker for many years, and I wouldn't hesitate to recommend her to anyone. Sarah's extensive knowledge of the mortgage market is impressive, and she consistently provides personalised advice that's tailored to my unique needs. What I appreciate most about Sarah is her exceptional communication style - she's always accessible and responsive, whether I need to call, message or meet. Her customer-focused approach makes the entire mortgage process seamless and stress-free. If you're looking for a reliable, knowledgeable and dedicated mortgage broker, I highly recommend Sarah.

Finance & commercial brokers in Maitland compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Maitland are compared.

RankProviderRatingReviewsOpen Sat.
1ESP Finance & Property★ 5,050Yes
2Breezy Home Loans★ 5,016No
3Mortgage Choice Broker Maitland - Sarah Mitchell (this page)★ 4,820No
4Aussie Home Loans Maitland★ 4,833No
5Coffey Lending★ 4,751No
Contact
+61412382794www.smartline.com.au/smitchellUnit 8a/500 High St, Maitland NSW 2320
Working hours
Monday09:00–18:00
Tuesday09:00–18:00
Wednesday09:00–18:00
Thursday09:00–18:00
Friday09:00–18:00
SaturdayClosed
SundayClosed