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North Coast Lending - Coffs Coast Mortgage Brokers

North Coast Lending - Coffs Coast Mortgage Brokers

5.0(67 reviews)See reviews ↓·Coffs Harbour

About the company

North Coast Lending is a team of mortgage brokers and finance brokers based in Coffs Harbour. The team collectively has over 130 years of experience in the finance industry and is connected to over 50 different lenders. North Coast Lending is not owned by a bank and has no affiliation with any bank. Rod Cross started his career in banking in 1991. He holds a Bachelor of Business Management majoring in Finance, a Certificate IV in Banking Services, Business Sales & Marketing, and a Certificate IV in Finance and Mortgage Broking.

North Coast Lending offers loan options including business, SMSF, equipment, home loans, and reverse mortgages. The business services the Coffs Coast and Australia wide. North Coast Lending supports local community groups including ARCH, Coffs Harbour Baseball, Orara Valley Hockey, Sawtell Junior Rugby League, and Coffs Harbour Netball.

What customers say

Based on genuine customer reviews

Coffs Harbour clients consistently point to the personal service they receive from the brokers at North Coast Lending, with Derek Jordan, Sonia and Rod each named in accounts of home loan applications, refinancing and business lending. Various customers describe Derek's depth of knowledge across housing finance and his patience in explaining options in plain language, particularly for first home buyers working through the process for the first time.

Sonia attracts similar praise for her responsiveness, professionalism and the reassurance she provides when clients begin with uncertainty about their borrowing position. Reviewers often mention that questions are answered promptly and that no query is left unresolved, with communication continuing after settlement as well as during the application.

The team is described as approachable, thorough and genuinely invested in the outcome, whether the task involves a straightforward mortgage or more complex arrangements such as refinancing existing loans or securing finance for a motor vehicle through a business structure. Clients note that the process felt smooth and well managed, with guidance offered at each stage and a willingness to go beyond what was strictly required. Long-standing relationships spanning several years appear in the feedback, indicating repeat business and a community focus that customers value.

Reviews

Reviews are taken from publicly available sources.

MS
Michael Sartori7 September 2026

Sonia was very knowledgeable, professional, informative, helpful, friendly and genuine. She walked us through the whole process and no question was left unanswered. She always returned our calls promptly. Sonia was genuinely happy for us when we were successful with our loan application. We would highly recommend Sonia and North Coast Lending!

NR
Nicole Robinson14 July 2026

Sonia was fantastic to work with! Professional, knowledgeable and incredibly responsive throughout the entire mortgage process. Everything was made simple and stress-free, and I couldn't be happier with the service. Highly recommend Sonia to anyone looking for a great mortgage broker!

FS
Finn Seccombe13 July 2026

North Coast Lending have provided me with exceptional service on several occasions. They are patient, thorough, and timely - I would highly recommend them to anyone seeking a broker that values outcomes for their customers and community.

GR
Grace Richardson29 June 2026

North Coast Lending is everything you want your broker to be: reliable, trustworthy, and speedy. Thanks Rod & Sue.

KP
katie pitsis14 May 2026

Sonia Jones was an absolute godsend for our family, and I truly cannot recommend her highly enough. From the very beginning, she was an absolute pleasure to work with. The entire process felt incredibly smooth and easeful, which I know is a testament to Sonia’s professionalism, organisation, and genuine care. She brings such a refreshing energy to what can often feel like an overwhelming process — always enthusiastic, optimistic, and solution-focused, with a true “can do” attitude that instantly put us at ease. Sonia was endlessly patient, explained everything clearly in a way that was easy to understand, and maintained impeccable communication every step of the way. At every stage, I felt genuinely supported and knew that she truly cared about achieving the best outcome for us. Working with Sonia was not only seamless, but deeply reassuring, and I’m so grateful for her guidance and support throughout the entire experience.

EE
Emma-Jane Eeles12 May 2026

We would highly recommend Derek Jordan as your mortgage broker. We have worked with Derek now for over 5 years. His knowledge and attention to detail with anything to do with finance in the housing market is incredible. He offers sound, solid advice and we would suggest you get in touch to see what he can do for you. Thanks again Derek!

EH
Emma H.11 May 2026

We cannot thank Sonia enough for the dedication, support and guidance she has shown us in our journey to secure our home loan. She was always available to answer our questions and always working to make sure as clients we understood all of the 'bank/lender language'. Thankyou, thankyou, thankyou!!

Finance & commercial brokers in Coffs Harbour compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Coffs Harbour are compared.

RankProviderRatingReviewsOpen Sat.
1North Coast Lending - Coffs Coast Mortgage Brokers (this page)★ 5,067No
2SmartChoice Mortgage Brokers★ 5,038No
3McGregor Finance Group★ 5,011No
4Mortgage Choice Matt Fynch★ 5,041Yes
5Sarah Rose Finance★ 5,020No
Contact
+61256265798www.northcoastlending.com.au24 Gordon St, Coffs Harbour NSW 2450
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed