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Priority Home Loans Newcastle

Priority Home Loans Newcastle

5.0(100 reviews)See reviews ↓·Newcastle

About the company

Priority Home Loans Newcastle is a mortgage broking business founded in 2001 by Bryan and Lorraine Coleman. It is family owned and operated, with Blake Coleman and Tyler Coleman, sons of the founders, now leading the Newcastle team. The business operates from two offices, in Newcastle and Tamworth, and serves the Newcastle, Lake Macquarie and Hunter regions of New South Wales. Services cover first home buying, next home purchases, refinancing and investment property loans.

What customers say

Based on genuine customer reviews

First home buyers and clients facing rejection from multiple banks are among those whose accounts shape the feedback for Priority Home Loans Newcastle. Tyler, Blake and Natasha are named repeatedly by reviewers, who highlight how complex circumstances such as interest rate movements, maternity leave and shifting borrowing capacity were managed. Something that features in review after review is the team's proactive approach, seen in prompt responses, regular check-ins and explanations that made each stage easier to follow.

A number of customers describe the depth of mortgage knowledge on hand and the way different loan options were explored rather than a single product being pushed, resulting in finance suited to individual goals. The friendliness of staff and the relationships built over months or years of guidance recur throughout the accounts, along with the smooth progression from pre-approval through to settlement. Reviews regularly refer to feeling their interests came first, with borrowers kept informed at every stage of the journey. The overall impression is one of capable, patient support through first home purchases and downsizing alike, with thoroughness and availability standing out across the accounts.

Reviews

Reviews are taken from publicly available sources.

MK
Marty Knowles22 June 2026

Blake and Natasha were a pleasure to deal with. Their communication and eye for detail throughout the process from application to final approval was great and completely stress free. I would highly recommend!

AM
Alex Mackenzie11 June 2026

Tyler, Tash and the rest of the Priority team are incredible. Their patience and guidance throughout the loan application process took away significant stress and allowed my partner and I to focus on building our dream home. Tyler has a real knack for simplifying the complex - which is rare! At no point did we feel overwhelmed. Very appreciative!

PN
Pete Newman9 May 2026

Sooooo good! We had a tricky case where quite a few banks were turning us down offhand. Enter the Priority Home Loans team. Inside a couple of weeks, not only did we have a bank lined up with unconditional pre-approval, but thanks to their expert and patient guidance, we're now happy first home owners! They were proactive, available and thorough. Highly recommend.

BP
Brittany Paige23 April 2026

I couldn’t recommend Tyler and his team more highly. From the very beginning, they made what can be a stressful and overwhelming process feel smooth, clear, and genuinely exciting. Their communication was exceptional, always quick to respond, happy to answer even the smallest questions, and they took the time to explain everything in a way that actually made sense. What really stood out was how much they genuinely cared about getting the best outcome for us. They explored multiple options, provided honest advice, and worked tirelessly behind the scenes to secure a great result. We always felt supported and confident that we were in good hands. The entire team was professional, approachable, and incredibly efficient. Nothing ever felt like too much trouble, and their attention to detail gave us complete peace of mind throughout the whole process. If you’re looking for someone who is knowledgeable, trustworthy, and truly goes above and beyond, I wouldn’t hesitate to recommend Tyler and the team at Priority Home Loans. An absolutely outstanding experience from start to finish

S
Sophia16 April 2026

Tyler and his team were incredible to work with, they took the time to explain different options and ensured we understood all the nitty gritty details to achieve our desired result. Thankyou!!

NH
Nina Hitchins20 March 2026

Tyler handled our complex loan application after we lost faith in our original broker. Not only was he very knowledgeable and able to impart that knowledge on us but he was very pragmatic. We made things even harder on him by selecting a lender with a long application process time and immediately putting in an offer on a property. He worked his magic and pulled a few strings to bump up our application in the lender's queue. We would not have secured our home without him. 🙏

TA
T A26 February 2026

We found Blake and his team very helpful and knowledgeable when assisting us with the purchase of our first home. Definitely recommend them to other first-home buyers!

Mortgage brokers in Newcastle compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 3 businesses in this category in Newcastle are compared.

RankProviderRatingReviewsOpen Sat.
1Priority Home Loans Newcastle (this page)★ 5,0100No
2In Financial Services - Mortgage Broker Newcastle★ 5,077No
3Mortgage Choice - Peter Byrne | Mortgage Broker Newcastle★ 4,9116Yes
Contact
+61249675256www.phlnewcastle.com.auSuite 1/115 Elder St, Lambton NSW 2299
Working hours
Monday09:30–17:00
Tuesday09:30–17:00
Wednesday09:30–17:00
Thursday09:30–17:00
Friday09:30–17:00
SaturdayClosed
SundayClosed